Cody Arnett
Network Administrator
San Antonio,TX
Summary
Resourceful System Administrator consistently responding to wide range of technical challenges with focused and creative approach. Highly effective at trouble shooting and decision making. 5 years of progressive IT experience.
Overview
6
6
years of professional experience
Work History
Helpdesk Associate
RMS COMPUTER CORP
San Antonio, TX
09.2020 - 10.2021
- Utilized Servicenow ticketing system to resolve customer hardware issues.
- Managed the return of all hardware from contractors and USAA employees
- Coordinated with Dell Management to streamline processes for USAA
- Repaired broken Dell laptops and desktops
- Maintained an abundant supply of Dell devices for Contracted Helpdesk Teams
- Repaired all devices used by USAA employees
Cyber Network Operator (MOS 0671)
United States Marine Corps
Camp Pendleton, CA
10.2016 - 09.2020
- Planned, implemented and managed <$2.5M of cisco routers switches and servers for classified and unclassified networks throughout 3 countries.
- Worked with foreign military officials and ISPs to establish unit communications.
- Trained 30 marines on basic communication concepts/real world application to enhance general knowledge and unit readiness; awarded Meritorious Mast for commendable performance.
- Established Cyber and Satellite communications for the Marine Corps Enterprise network.
- Ensured Operations/server capabilities IAW Naval regulations for 150 users aboard the USS Greenbay and USS Wasp.
- Utilized Remedy to submit helpdesk tickets to resolve issues.
- Maintained the connection between subordinates and leadership to enhance Esprit De Corps and promote strong morale and productivity
- Delegated and Supervised daily tasks to ensure safe and efficient completion
Prep Cook/Main Grill Cook
Chipotle
San Antonio, TX
03.2016 - 09.2016
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Applied company culture; Set the example for new staff
- Streamlined Prep and Grill tasks; exceeded customer expectations to boost positive franchise reputation
Education
Associate of Applied Science - Network Administration
Northwest Vista College
San Antonio, TX12.2022
Skills
- MS Office
- Cisco Equipment
- Virtualization
- Active Directory Administration
- Public Key Infrastructure (PKI)
- Client/Server Configuration
- VOIP Services
- Storage Server Configuration/Administration
Accomplishments
- Lance Corporal Seminar (Jan 2019)
- Microsoft Server Installation and Configuration (July 2017)
Timeline
Helpdesk Associate
RMS COMPUTER CORP
09.2020 - 10.2021
Cyber Network Operator (MOS 0671)
United States Marine Corps
10.2016 - 09.2020
Prep Cook/Main Grill Cook
Chipotle
03.2016 - 09.2016
Associate of Applied Science - Network Administration
Northwest Vista College
Similar Profiles
Ed AriasEd Arias
Sr. DevSecOps Engineer at RMS Computer CorpSr. DevSecOps Engineer at RMS Computer Corp
Tom SullivanTom Sullivan
LAN L2 Tech at RMS Computer CorporationLAN L2 Tech at RMS Computer Corporation
Terry BernardTerry Bernard
Computer Technician Driver at RMS Computer CorporationComputer Technician Driver at RMS Computer Corporation
Briana RochaBriana Rocha
Retail Sales Associate at United Fashions of TexasRetail Sales Associate at United Fashions of Texas
Jack WardJack Ward
Front Desk Staff Member at VP Racing FuelsFront Desk Staff Member at VP Racing Fuels