Cody Baker

• Managed complex delivery for given clients and supervised book of business across multiple accounts.
• Trained new delivery executives on company policies, procedures, and best practices for successful job performance.
• Ensured proper handling of fragile items during transport by following appropriate packing guidelines.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.

• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Delivered packages to customer doorsteps and business offices.

Delivered mail to the United States post office surrounding areas of Abilene, Texas

• Boosted overall shop reputation by consistently delivering exceptional results within deadline constraints.
• Listed work performed on each unit in order to properly invoice customers.
• Increased knowledge of industry advancements through continuous professional development and training courses.
• Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.

• Completed cash and credit card transactions accurately using POS software.