Cody Banks
Sulphur Springs,TX
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining customers internet strength as well as installing switches, routers/modems, CAT6 cabling, and RG6 cabling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. If I'm not knowledgeable about a subject, it is guaranteed that expertise will be present well after training. Currently in the process of obtaining an associate's degree in cybersecurity through Purdue Global University online, and seeking a career in the information technology field.
Overview
3
3
years of professional experience
Work History
DOT Delivery Driver II
Sherwin Williams Co
09.2022 - Current
- Filled out load paperwork and DOT-mandated log books.
- Successfully avoided time delivery delays by carefully planning best routes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Fostered positive working relationships with regular customers.
Field Technician
TAK Communications
05.2020 - 07.2022
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Developed and implemented plans for installation of new networks and cabling systems.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Read blueprints and schematics to correctly place equipment.
- Repaired and updated equipment to conform to company-wide standards.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Education
Undergraduate Degree/Certificate - Cybersecurity Fundamentals + Google IT Support
05.2023
Skills
- Device Configuration
- System Repairs
- Cabling Layouts
- Customer Relations Understanding
- Customer Education
- Proper Equipment Usage
- Switches and Routers
- Usage Analysis
- Data Communications
- Electronic Systems
Timeline
DOT Delivery Driver II - Sherwin Williams Co
09.2022 - Current
Field Technician - TAK Communications
05.2020 - 07.2022
Purdue Global University - Undergraduate Degree/Certificate, Cybersecurity Fundamentals + Google IT Support
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