Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Great at building cusomter relations as well as keeping a honest and forward approach with any and all business transactions.
Overview
12
12
years of professional experience
Work History
P&D Driver
Old Dominion Freight Line, Inc.
Canton, OH
04.2016 - Current
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Inspected freight for damage or discrepancies prior to leaving the facility.
Loaded and unloaded trucks using a forklift and pallet jack.
Conducted regular checks on tires, oil, fluids, lights, brakes.
Followed all safety protocols while loading, unloading, and driving vehicles.
Reviewed delivery documents and orders and reported errors to supervisor.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Provided courteous customer service when interacting with clients at pick up and delivery sites.
Adhered to federal regulations concerning hours of service compliance.
Responded promptly to dispatch instructions regarding changes in route or schedule.
Contacted customers prior to delivery to coordinate delivery times.
Sarchione Chevrolet
Service Advisor
Randolph, OH
07.2015 - 04.2016
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed inventory and supplies to ensure materials were available when needed.
Communicated with customers on the needs for their vehicles.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained updated knowledge through continuing education and advanced training.
Scheduled routine maintenance as well as major repairs for inventory as well as customer's vehicles.
Distributed work evenly to technicians based on skill levels.
Coordinated rental and loaner vehicles based on customers' needs and the length of time the repairs would to perform.
Managed a schedule to ensure repairs were being completed in a timely manner.
Wally Armour Chrysler Dodge Jeep Ram
Service Advisor
Alliance, OH
05.2013 - 07.2015
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed inventory and supplies to ensure materials were available when needed.
Communicated with customers on the needs for their vehicles.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained updated knowledge through continuing education and advanced training.
Scheduled routine maintenance as well as major repairs for inventory as well as customer's vehicles.
Distributed work evenly to technicians based on skill levels.
Coordinated rental and loaner vehicles based on customers' needs and the length of time the repairs would to perform.
Managed a schedule to ensure repairs were being completed in a timely manner.
Specialized Flatbed CDL Class A Driver, Owner Oper at Anderson Trucking Services Inc.Specialized Flatbed CDL Class A Driver, Owner Oper at Anderson Trucking Services Inc.