Cody Bondra
Canton,CT
Summary
Adept at enhancing operational efficiency and client satisfaction, I leveraged office management and verbal communication skills at Chief of Staff LLC to streamline event logistics and develop client-specific training materials. Collaborated with diverse teams, including at the CT Department of Public Health, to improve processes, demonstrating adaptability and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Office Administrator
Chief of Staff LLC
04.2021 - 11.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling while implementing efficient project management tools.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Developed customized training materials tailored to client-specific IT systems and processes.
COVID Contact Tracer
CT Department of Public Health
07.2020 - 04.2021
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
- Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
- Monitored cases closely, ensuring prompt follow-up and escalation when necessary.
University Assistant in the Card Office
Central Connecticut State University
07.2017 - 05.2020
- Resolved escalated student issues calmly and professionally, preserving client relationships while adhering to company guidelines.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Security and Guest Services Manager
Live Nation
05.2016 - 09.2019
- Enhanced internal communication by developing clear guidelines for interdepartmental collaboration related to guest requests or concerns.
- Supervised a team of safety and security officers, ensuring adherence to policies, procedures, and top-notch customer service standards.
Education
Associate of Science - Sports Medicine
University of Connecticut
West HartfordSkills
- Database entry
- Office management
- Verbal communication
- Customer and client relations
Timeline
Office Administrator
Chief of Staff LLC
04.2021 - 11.2024
COVID Contact Tracer
CT Department of Public Health
07.2020 - 04.2021
University Assistant in the Card Office
Central Connecticut State University
07.2017 - 05.2020
Security and Guest Services Manager
Live Nation
05.2016 - 09.2019
Associate of Science - Sports Medicine
University of Connecticut
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