Bringing over 9 years in mental health services, adept at developing tailored care plans and managing diverse client needs. Proven ability to facilitate group sessions and individual client sessions, enhancing client engagement and recovery outcomes through interdisciplinary collaboration.
Overview
1
1
Certification
12
12
years of professional experience
Work History
PROS Advisor
Ventures PROS (through Rochester Rehabilitation)
Rochester, NY
08.2020 - Current
Led 12+ weekly group sessions covering topics such as mental health, substance use, and social skills. Carried a client caseload up to 20 clients. Completed treatment planning, assessments, contacted collaterals, and daily documentation in electronic medical records. Took part in multiple agency committees to increase client and staff engagement.
Guided clients in navigating rehabilitation and employment services, improving recovery outcomes and job readiness.
Coordinated with interdisciplinary teams to develop tailored client support plans, and enhancing overall care.
Facilitated workshops focusing on skill development and job readiness.
HARP/HCBS Care Manager
Trillium Health
Rochester, NY
12.2016 - 05.2020
Managed care for up to 30 clients; developed and implemented individualized care plans; coordinated with service providers and social supports; documented encounters and assessments in electronic medical records; resolved emergent client issues; coordinated hospital discharge and follow-up
Coordinated patient care plans with interdisciplinary teams.
Managed patient assessments and identified care needs.
Facilitated communication between patients and healthcare providers.
Residential Counselor
DePaul Community Services
Rochester, NY
10.2014 - 10.2016
Managed caseload of up to 8 clients; developed and implemented tailored service plans; supervised medication administration; delivered four services monthly; coordinated treatment with service providers and social supports; facilitated hospital discharge and follow-up.
Developed individualized care plans for each resident's needs.
Delivered emotional support during crisis intervention sessions with residents.
Facilitated group activities to promote social interaction and skills development.