Microsoft Suite
Cody Claussen
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to acquire and apply new skills. Dedicated to utilizing these qualities to propel team success and make valuable contributions to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Host
Another Broken Egg Cafe
05.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
AutoCAD Drafter
WINDROSE LAND SERVICES
07.2020 - 07.2022
- Using AutoCAD
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Reviewed specifications to generate complex details of individual system components.
- Managed drafting and design for over 200 projects from concept through delivery.
Shift Leader
Alamo Drafthouse Cinema
08.2019 - 02.2020
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
Customer Service / Waitstaff
Goat Hill Pizza
09.2018 - 07.2019
- Worked flexible hours across night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Alamo Drafthouse Cinema
06.2016 - 01.2017
- Served food in a highly intense and fast paced atmosphere
- Able to handle multiple tasks at once
- Made a lot of tips and was always complimented on my politeness and personality
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Associate of Arts - Communication
Austin Community College
Austin, TX05-2026
No Degree -
San Francisco State University
San Francisco, CA05.2019
High school or equivalent - undefined
Wimberley High School
Wimberley, TX05.2016
Skills
- Marketing
- Verbal and written communication
- Problem-solving abilities
- Employee Training
- Excellent workflow management
- Multitasking Abilities
- Reliability
- Quality Control
- Copyediting
- Promotional planning
- Research
- Photo editing
Certification
- TABC
- Driver's License
- Food Handler Certificate
- CAD Certification
- Photography Digital Imaging Certification, ACC
Software
Google Suite
Adobe Suite
Timeline
Server/Host
Another Broken Egg Cafe
05.2023 - Current
AutoCAD Drafter
WINDROSE LAND SERVICES
07.2020 - 07.2022
Shift Leader
Alamo Drafthouse Cinema
08.2019 - 02.2020
Customer Service / Waitstaff
Goat Hill Pizza
09.2018 - 07.2019
Server
Alamo Drafthouse Cinema
06.2016 - 01.2017
High school or equivalent - undefined
Wimberley High School
- TABC
- Driver's License
- Food Handler Certificate
- CAD Certification
- Photography Digital Imaging Certification, ACC
Associate of Arts - Communication
Austin Community College
No Degree -
San Francisco State University
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