Accomplished professional in guest services, specializing in customer relations and efficient recordkeeping. Demonstrated success in resolving issues and fostering a welcoming environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House Wait Staff Member
Another Broken Egg Cafe
Shenandoah
03.2017 - Current
Delivered exceptional customer service by effectively addressing and resolving guest issues.
Complied with safety, sanitization, and food handling protocols to ensure health standards.
Checked identification and monitored guests for responsible alcohol consumption.
Cultivated a supportive work environment through collaboration with colleagues and other staff members.
Student Physical Therapist Assistant
Houston Center for Pediatric Therapy
Spring
03.2025 - 04.2025
Monitored patient performance to deliver feedback to the physical therapist on goal progress.
Administered therapeutic exercises and manual therapy to enhance patient mobility and alleviate pain.
Maintained accurate records of patient progress, including evaluations, assessments, medical histories, and discharge summaries.
Student Physical Therapist Assistant
St. Luke's Health
The Woodlands
11.2024 - 12.2024
Maintained patient records by documenting treatments, progress, and any changes in condition.
Provided emotional support and encouragement for patients facing challenges during rehabilitation processes.
Communicated effectively with patients of diverse backgrounds regarding their needs and goals.
Adapted treatment techniques based on individual patient needs while adhering to the plan of care.
Student Physical Therapist Assistant
Huntsville Memorial Hospital
Huntsville
10.2024 - 11.2024
Responded to situations arising during treatments using expert knowledge of emergency procedures.
Monitored patient status during therapy sessions and provided feedback to the supervising physical therapist.
Participated in team meetings discussing patient progress, potential discharge dates, and recommended follow-up care options.
Education
Associate in Applied Science (A.A.S.) - Physical Therapist Assistant
Lone Star College
Conroe
05.2025
Skills
Customer service
Team collaboration
Effective communication
Time management proficiency
Problem solving
Record keeping
Certification
Basic Life Support: CPR and AED
Timeline
Student Physical Therapist Assistant
Houston Center for Pediatric Therapy
03.2025 - 04.2025
Student Physical Therapist Assistant
St. Luke's Health
11.2024 - 12.2024
Student Physical Therapist Assistant
Huntsville Memorial Hospital
10.2024 - 11.2024
Front of House Wait Staff Member
Another Broken Egg Cafe
03.2017 - Current
Associate in Applied Science (A.A.S.) - Physical Therapist Assistant