Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Coker

Valley,AL

Summary

To further my experience and knowledge within the workforce. My 15+ years of customer service and leadership skills will prove to be invaluable to your team. I am a consistent, dependable, hard-working, highly motivated person that thoroughly enjoys providing excellent customer service. I work well in challenging, fast-paced, high-stress environments, individually or as part of a team. I look forward to opportunities to expand my knowledge and grow.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Conference Producer

AVI-SPL
10.2018 - Current
  • Responsible for running zoom/bridged video conferences in TMS for CITI. Reply to email and ticket request. Run webcasting services on the Kaltura app.

Event Specialist Operator

InterCall
10.2008 - 10.2018
  • Supported conference calls, court calls and web conferencing including WebEx and Live meeting. Responsible for troubleshooting conference issues and provide immediate solutions on conference calls. Schedule and conduct walk-though meetings with clients in advance of conference to ensure call accuracy and quality.

Education

No Degree - Education

Central Alabama Community College
Alexander City, AL
05.2008

High School Diploma -

Valley High School
Valley
05.2006

Skills

  • Problem-solving
  • Customer service skills
  • Communication Skills
  • Time Management
  • Attention to detail
  • Critical thinking
  • Flexibility
  • Zoom
  • Salesforce
  • Microsoft Office 360

Certification

Google IT Support Professional Certificate

Zoom


Timeline

Conference Producer

AVI-SPL
10.2018 - Current

Event Specialist Operator

InterCall
10.2008 - 10.2018

No Degree - Education

Central Alabama Community College

High School Diploma -

Valley High School

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Cody Coker