Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Cotten

Cypress,TX

Summary

Driven and innovative professional with a proven track record at NOCD and AtHome Furniture, enhancing operational efficiency and customer satisfaction. Excelled in teamwork, collaboration, and problem-solving, significantly reducing workload by applying advanced technical skills and creative solutions. Demonstrated quick learning ability, adapting to new software and processes to improve outcomes.

Overview

3
3
years of professional experience

Work History

Intern

NOCD
06.2023 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Customer Support Associate

AtHome Furniture
08.2021 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Issued credits for contested returns, shipping fees and damaged merchandise.
  • Improved overall customer experience by proactively identifying areas for process improvement within the support department.

Education

No Degree -

Texas State University
San Marcos, TX
05.2026

High School Diploma -

Cypress Ranch High School
Cypress, TX
05.2022

Skills

  • Teamwork and Collaboration
  • Quick Learner
  • Fast Learner
  • Problem-Solving
  • Creativity and Innovation
  • Flexible Schedule
  • Creative and Resourceful

Timeline

Intern

NOCD
06.2023 - Current

Customer Support Associate

AtHome Furniture
08.2021 - 08.2022

No Degree -

Texas State University

High School Diploma -

Cypress Ranch High School

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Cody Cotten