Cody Garland
Houston,TX
Summary
Results-driven Account and Talent Manager with experience in management, client relations, customer service, scheduling, and contract coordination across sports, media, and retail industries. Proven track record supporting revenue growth through deal negotiation, pricing management, fulfillment coordination, and compliance documentation. Highly skilled liaison between clients, talent, executives, and internal teams, with the ability to manage last-minute changes in fast-paced environments. Proficient in Salesforce, Microsoft Office, Google Suite, and CRM systems.
Overview
14
14
years of professional experience
Work History
Account / Talent Manager
Klutch Sports Management
01.2022 - Current
- Manage talent placement and scheduling in compliance with client and contractual requirements.
- Screen opportunities based on qualifications, availability, and business needs.
- Serve as liaison between clients, talent, and internal stakeholders.
- Deliver high-level customer service and resolve scheduling conflicts.
- Maintain contracts, expense reports, and payment documentation.
- Support revenue growth through deal negotiation and fulfillment.
Sales / Account Manager
Loloi Rugs
01.2019 - 01.2022
- Managed high-value client accounts and service-level agreements.
- Coordinated order fulfillment and delivery timelines.
- Collaborated with sales and operations teams to resolve issues.
- Applied pricing structures and discounts per company policy.
- Maintained CRM and order documentation accuracy.
Production Liaison / Assistant
Fox Sports
01.2016 - 01.2019
- Coordinated schedules for on-air talent and production teams.
- Managed last-minute changes to ensure uninterrupted production.
- Acted as liaison between talent, studio operations, and leadership.
- Provided administrative and logistical support.
Guest Relations
Disney
01.2012 - 01.2015
- Delivered exceptional customer service to VIP guests.
- Organized events and coordinated guest schedules.
- Ensured compliance with safety and risk management policies.
Education
Bachelor of Arts - Mass Communications
Wiley University
Marshall, TX06.2019
Skills
- Salesforce
- CRM Systems
- Microsoft Word
- Excel
- PowerPoint
- Google Workspace
- Scheduling Tools
Timeline
Account / Talent Manager
Klutch Sports Management
01.2022 - Current
Sales / Account Manager
Loloi Rugs
01.2019 - 01.2022
Production Liaison / Assistant
Fox Sports
01.2016 - 01.2019
Guest Relations
Disney
01.2012 - 01.2015
Bachelor of Arts - Mass Communications
Wiley University