Cody Goza
Gilbert,Arizona
Summary
Results-oriented and seasoned Computer Technician with six years of hands-on experience in troubleshooting, maintaining, and enhancing computer systems. Currently pursuing a Bachelor's Degree in Cybersecurity at Arizona State University with a strong passion for ensuring digital trust and security. Proven ability to handle confidential information with professionalism and discretion, coupled with effective communication skills to collaborate cross-functionally and vertically within an organization.
Overview
7
7
years of professional experience
Work History
Computer Technician
Blue Ridge Unified School District
06.2017 - Current
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Implemented data backup solutions to protect vital company information from potential loss.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
Education
Bachelor of Science - Cybersecurity
Arizona State University
Tempe, AZ12.2024
Skills
- System Diagnostics
- Training Abilities
- Customer Service
- Mobile Device Support
- Remote Support
- Access Control
- Time Management
- Linux Administration
Timeline
Computer Technician
Blue Ridge Unified School District
06.2017 - Current
Bachelor of Science - Cybersecurity
Arizona State University
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