Summary
Overview
Work History
Education
Skills
Timeline
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Cody Hickman

Bartlesville,OK

Summary

Seasoned Operations Manager and talented leader with 6+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

12
12
years of professional experience

Work History

Operations Manager

Peper Fence Company
05.2016 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.

Sales Associate

Lowes Home Improvment
02.2022 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Lead Fence Installer

F&H Fence
04.2020 - 07.2021
  • Spearheaded efforts to improve company safety policies, resulting in a safer working environment for all staff members involved in fence installation projects.
  • Collaborated with sales teams to ensure accurate estimates and successful project outcomes.
  • Achieved increased job completion rates through effective delegation of tasks among team members.
  • Developed innovative solutions for complex fencing projects, leading to positive customer reviews and repeat business.

Kitchen Manager

Casey's General Stores
08.2013 - 05.2016
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Food Service Worker

Braum's Ice Cream & Dairy Store
12.2011 - 08.2013
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Education

Associate of Science - Aerospace Engineering

Oklahoma State University
Stillwater, OK

High School Diploma -

Dewey High School
Dewey, OK
05.2011

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Planning and Implementation
  • Continuous improvements
  • Unsurpassed work ethic

Timeline

Sales Associate

Lowes Home Improvment
02.2022 - 05.2022

Lead Fence Installer

F&H Fence
04.2020 - 07.2021

Operations Manager

Peper Fence Company
05.2016 - Current

Kitchen Manager

Casey's General Stores
08.2013 - 05.2016

Food Service Worker

Braum's Ice Cream & Dairy Store
12.2011 - 08.2013

Associate of Science - Aerospace Engineering

Oklahoma State University

High School Diploma -

Dewey High School

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Cody Hickman