Summary
Overview
Work History
Education
Certification
Accomplishments
Affiliations
Timeline
Skills
Security Clearance
Work Projects
Skills
Security Clearance
Work Projects
Generic
Cody Hite

Cody Hite

Security Officer
Allegan,MI

Summary

Motivated and adaptable professional with diverse background across multiple industries, but specifically a solid foundation in computer science. Seeking opportunities that align with core values for personal growth and a meaningful career.

Overview

11
11

Years of Professional Experience

3
3
Certificates
6
6

Years of Post-Secondary Education

3
3

Languages

Work History

Security Officer

Professional Security Services
06.2025 - Current
  • Prevented unauthorized access to facilities
  • Reported suspicious activities and people
  • Prevented unauthorized visitors
  • Continuous risk assessment and threat analysis

Line Cook

Main Street Pub – Portage
02.2025 - 05.2025
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Prepared food items such as meats, poultry, and fish for frying purposes
  • Instructed new staff in proper food processes
  • Quickly adapted to new recipes and techniques

Residential Installation Technician

Eps Security
03.2024 - 06.2024
  • Installed and configured new equipment and systems according to company standards
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions
  • Collaborated with sales teams to ensure seamless transition from sales to installation

Chemical Operator

Pfizer
04.2023 - 12.2023
  • Operated chemical reactors, pumps and centrifuges to produce commercial-grade products
  • Adhered to all waste handling guidelines
  • Stored, retrieved, mixed, and monitored chemicals used in the production process
  • Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing
  • Tracked and documented production data to maintain accurate records

IT Field Support Specialist (Network)

Computer Rescue 911
02.2022 - 06.2022
  • Maintained network and security appliances such as: Ubiquity Switches, Routers, and Firewalls in addition to VPN setup & configuration
  • Tested networks for user accessibility, authentication protocols, and authorization controls
  • Managed customer database records containing Personally Identifiable Information
  • Configured and deployed 80% of new MSP client solutions and support
  • Designed and implemented average of $13,000 in MSP hardware and services
  • Established Cybersecurity Training Courses to meet Mich. Comp. Laws §§ 445.63, 445.72 and fulfill client Cybersecurity Insurance Renewal Requirements
  • Examined faulty equipment, interpreted reports, and analyzed customer complaints to diagnose equipment malfunction
  • Performed Cybersecurity Assessments for business clients, following CISA guidance resources for implementation and compliance

IT Technical Support Representative

Peckham Inc.
09.2019 - 01.2022
  • Processed over 100 support requests weekly for technical assistance on wide range of issues related to Windows, iOS, and Android
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
  • Provided technical assistance and support related to computer systems, hardware, and software for United States Department of Agriculture (USDA)
  • Provided call support for Forest Service contract, assisting American Firefighters, Police Officers, and National Forest Rangers across America and occasionally globally
  • Entrusted with and protected government Personally Identifiable Information (PII)
  • Utilized network security means to uphold safe and secure data transfer
  • Remote setup of government devices such as: phones, laptops, desktops, Police equipment, printers, and radio equipment

IT Field Support Technician (Network)

Universal Cabling Systems
07.2019 - 08.2019
  • Established, repaired, and optimized networks by installing wiring, cabling, and devices
  • Delivered network technology training to junior team members and end-users, enhancing knowledge-base and team productivity
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Investigated and corrected problems with printers, copiers, and other peripheral devices

Warehouse Associate

Mid-City Supply
08.2016 - 10.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Computer Sales Specialist

Best Buy
10.2014 - 11.2015
  • Created descriptions for online computer sales
  • Deliver unparalleled customer support and maximize revenue
  • Documented customer orders and processed accurate payments for products, warranties and support contracts
  • Trained store associates
  • Led department with highest revenue growth and warranties

Personal Shopper

Instacart
07.2020 - 09.2020
  • Proactively respond-to and efficiently fulfill delivery request’s for customer’s personal shopping orders
  • Effectively communicate availability of items and order progression in real-time
  • Review real-time changes and requests submitted by customers
  • Navigate familiar and unfamiliar territory whilst maintaining delivery accuracy and efficiency
  • Provide top-quality customer service, no excuses (personal rule)

Education

CDL Class A Driver Training – Theory -

ELDT Online
Online
10.2022 - 11.2022

Some College (No Degree) - Pre-CyberSecurity, A.A. (General Transfer)

Grand Rapids Community College
Grand Rapids, MI
07.2021 - 09.2021

Some College - Computer Science

Grand Valley State University
Allendale, MI
05.2001 - 05.2017

Transfer Program - General Studies

Kalamazoo Valley Community College
Kalamazoo, MI
09.2014 - 06.2016

Certification

CompTIA A+ (220–901/902)

Accomplishments

  • Successfully provided immediate response to Cybersecurity Incident for business client day-of MEDUSA LOCKER Ransomware Attack, following CISA-guided procedures to properly isolate, document, and report. Provided proposal of preventative measures and solutions following incident resolution.
  • Fulfilled Cybersecurity Insurance requirements by training company Board of Executives on proper security protocol to minimize cybersecurity attacks.
  • Designed and implemented Server & Network solutions as a MSP for businesses.
  • Created procedural documentation for the IT Field Support role within my company.
  • Sole-responsibility for establishment and growth of CyberSecurity Division within my company.
  • Collaborated with team of 3 in the development of Company Documentation for Business Procedures and Regulations.
  • Collaborated with team of 6 in the development of Server Deployment and Installation.

Affiliations

CompTIA Professional Member

Timeline

Security Officer

Professional Security Services
06.2025 - Current

Line Cook

Main Street Pub – Portage
02.2025 - 05.2025

Residential Installation Technician

Eps Security
03.2024 - 06.2024

Chemical Operator

Pfizer
04.2023 - 12.2023

CDL A Entry Level Driver Training – Theory

11-2022

CDL Class A Driver Training – Theory -

ELDT Online
10.2022 - 11.2022

USDA Information Security Awareness (ISA) Training of Rules of Behavior

07-2022

IT Field Support Specialist (Network)

Computer Rescue 911
02.2022 - 06.2022

Some College (No Degree) - Pre-CyberSecurity, A.A. (General Transfer)

Grand Rapids Community College
07.2021 - 09.2021

Personal Shopper

Instacart
07.2020 - 09.2020

IT Technical Support Representative

Peckham Inc.
09.2019 - 01.2022

IT Field Support Technician (Network)

Universal Cabling Systems
07.2019 - 08.2019

CompTIA A+ (220–901/902)

06-2019

Warehouse Associate

Mid-City Supply
08.2016 - 10.2018

Computer Sales Specialist

Best Buy
10.2014 - 11.2015

Transfer Program - General Studies

Kalamazoo Valley Community College
09.2014 - 06.2016

Some College - Computer Science

Grand Valley State University
05.2001 - 05.2017

Skills

SOFT SKILLS                                          LEARNED SKILLS

· Excels in data analysis                           · Network Systems: Ubiquity Switches, Routers, 

· Advanced problem-solving                          Firewalls, VPN setup & configuration

· Inquiring, investigative nature                 · Cybersecurity Training and Assessments

· Keen attention to detail                           · MSP client solutions and support

· Advanced communication skills              · Windows 10/11 and Apple OS Support                

· Enhance collaboration skills                    · ServiceNow Ticketing                   

· Open-minded learner                               · Technical support for systems,      

· Eager to embrace new skills                           hardware, and software          

                 

                                                                             

Security Clearance

Secret–Level Security Clearance National Agency Check with Local Agency and Credit Checks (NACLC) Background Investigation Process

Work Projects

  • Cybersecurity Division - Solely responsible for establishment of Cybersecurity Division and its' future development within my company. Designing internal proposals, implementing security protocols, and presenting security awareness training courses are currently amongst my top goals.
  • PenTesting Machine - Designed and installed a Custom Server & Rack solution for a business client. The project entailed $250,000 in hardware resources capable of running (10) Linux RedHat Virtual Machines simultaneously, offering PenTesting services for their clientele.
  • Company Network Deployment (Switch-Grand Rapids – Tier 1 Data Center) - Collaborated with team of (6), tasked with installation of: (11) Servers, (4) Switches, (2) Enterprise Firewalls, (1) Auto-Transfer Redundant PDU, (1) Rack-Mounted NAS, and (4) additional Redundant PDU's.
  • New-Establishment Technology Deployment (Cooper's Hawk Winery & Restaurant – Grand Rapids) - Solely deployed: (4) Desktop PC's (Management Personnel), (2) Thin-Client PC's (Kitchen Personnel), and various Commercial Network Printers, Scanners, PSU's, and PC Peripherals. Provided exceptional attention to detail with cable management and presentation, spanning the Server Closet to the kitchen and office space.
  • Mobile Presentation Office Thin Clients - Constructed mobile, in-office units that provided office staff an ability to (wireless) present during meetings and collaborate for group projects.

Skills

SOFT SKILLS                                          LEARNED SKILLS

· Excels in data analysis                           · Network Systems: Ubiquity Switches, Routers, 

· Advanced problem-solving                          Firewalls, VPN setup & configuration

· Inquiring, investigative nature                 · Cybersecurity Training and Assessments

· Keen attention to detail                           · MSP client solutions and support

· Advanced communication skills              · Windows 10/11 and Apple OS Support                

· Enhance collaboration skills                    · ServiceNow Ticketing                   

· Open-minded learner                               · Technical support for systems,      

· Eager to embrace new skills                           hardware, and software          

                 

                                                                             

Security Clearance

Secret–Level Security Clearance National Agency Check with Local Agency and Credit Checks (NACLC) Background Investigation Process

Work Projects

  • Cybersecurity Division - Solely responsible for establishment of Cybersecurity Division and its' future development within my company. Designing internal proposals, implementing security protocols, and presenting security awareness training courses are currently amongst my top goals.
  • PenTesting Machine - Designed and installed a Custom Server & Rack solution for a business client. The project entailed $250,000 in hardware resources capable of running (10) Linux RedHat Virtual Machines simultaneously, offering PenTesting services for their clientele.
  • Company Network Deployment (Switch-Grand Rapids – Tier 1 Data Center) - Collaborated with team of (6), tasked with installation of: (11) Servers, (4) Switches, (2) Enterprise Firewalls, (1) Auto-Transfer Redundant PDU, (1) Rack-Mounted NAS, and (4) additional Redundant PDU's.
  • New-Establishment Technology Deployment (Cooper's Hawk Winery & Restaurant – Grand Rapids) - Solely deployed: (4) Desktop PC's (Management Personnel), (2) Thin-Client PC's (Kitchen Personnel), and various Commercial Network Printers, Scanners, PSU's, and PC Peripherals. Provided exceptional attention to detail with cable management and presentation, spanning the Server Closet to the kitchen and office space.
  • Mobile Presentation Office Thin Clients - Constructed mobile, in-office units that provided office staff an ability to (wireless) present during meetings and collaborate for group projects.
Cody HiteSecurity Officer
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