Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Cody Holstrom

Operations Manager
Sacramento,CA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Results-oriented business leader with more than 14 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

Overview

20
20
years of professional experience

Work History

Operations Manager

The Home Depot Inc
Sacramento, CA
06.2019 - Current
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Networked with other Operations managers to share ideas and routines to instill consistent operational sustainability.
  • Named top Operational Manager for exhibiting top in class business acumen and execution ranking 1 of 12 in district and 3 of 110 in Region.

Specialty Manager

The Home Depot Inc
Sacramento, CA
11.2017 - 06.2019
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Collaborating with vendor teams to facilitate projects and customer concerns jointly.
  • Raised sales results to plan from 80% to goal to 105% in two years.
  • Increased lead and measure generation by 30%, exceeding plan.

Merchandising Manager

The Home Depot Inc
Sacramento, CA
02.2015 - 11.2017
  • Optimized store displays and appearance via strategic merchandising.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Names top Merchandising Manager 3 times for sales performance over plan.

Department Supervisor

The Home Depot Inc
Sacramento, CA
04.2007 - 02.2015
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Provided sales feedback to management to address concerns in sales reports.

Customer Service Associate

The Home Depot Inc
Sacramento, CA
04.2002 - 04.2007
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Demonstrated items to customers and created customer awareness, interest and sales.

Education

High School Diploma -

Rio Linda High School
Rio Linda, CA

Associate of Science -

American River College
Sacramento, CA

Skills

Work flow planning

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Timeline

Operations Manager

The Home Depot Inc
06.2019 - Current

Specialty Manager

The Home Depot Inc
11.2017 - 06.2019

Merchandising Manager

The Home Depot Inc
02.2015 - 11.2017

Department Supervisor

The Home Depot Inc
04.2007 - 02.2015

Customer Service Associate

The Home Depot Inc
04.2002 - 04.2007

Associate of Science -

American River College

High School Diploma -

Rio Linda High School
Cody HolstromOperations Manager