Cody Jarvis
Eagle,ID
Summary
Seeking a varied role that will provide opportunities for professional and personal growth. A motivated, hard-working and adaptable team player who is able to work with timely demands and effectively manage multiple workloads.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving Clerk
Bluefishworx
04.2023 - Current
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Laser Engraver and Ink Printer Operator
Cordova Outdoors
05.2022 - 11.2022
- Performed custom work by using Adobe Illustrator and CorelDRAW software for designs
- Completed custom and standardized engravings on Water Bottles, Dog Bowls, and Tags using laser engraving machines and ink printer.
- Printed and applied custom Vinyl wraps on Coolers, Backpacks, and Lunch pails.
- Customized upwards of 150 products per day.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Measured and computed dimensions of lettering, designs or patterns to be engraved
- Inspected machines, troubleshoot issues and completed basic repair and calibration to maintain optimal operations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
IOS Senior Advisor
Apple
12.2017 - 10.2021
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures for support action consistency.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled approximately 50 calls per day to address customer inquiries and concerns.
IOS Technical Support
VOLT WORKFORCE SOLUTIONS
02.2017 - 12.2017
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved system, hardware and telephone issues within 30 minutes improving efficiency among departments.
- Defined and documented technical support best practices for Apple technologies.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and iOS/Mac devices.
Driver
Lyft
08.2016 - 02.2017
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Music Instructor for Adults With Disabilities
Aim Higher
01.2012 - 08.2016
- Created music videos and power point presentations with students
- Provided instruction in one-on-one environment for students of varied age and ability.
- Instructed students in music theory and composition in classroom environment.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Taught music appreciation, history and fundamentals to vocalists and musicians of varying skill levels.
- Taught students to master instrument of choice during weekly lessons.
- Met with parents and guardians to discuss expectations for instruction, lesson scheduling and other practical matters.
Tube Attendant
Boreal Mountain Resort
01.2016 - 04.2016
- Conducted sales and recommended products to meet guest needs.
- Fastened customer safety belts or bars to prevent injuries during rides.
- Worked controls, buttons and switches to safely operate rides.
- Patrolled tubing area to respond to guest needs and correct problems.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Delivered information and details of interest about facility to visitors.
- Cleaned tubes and attractions to reduce spread of germs and bacteria.
Touring Musician
Molotov Solution
11.2011 - 04.2012
- Provided assistance in loading and unloading equipment in various different environments.
- Selected appropriate pieces to meet performance needs and showcase skills.
- Conducted ensemble at rehearsals and during both live and recorded performances.
- Practiced 30-40 hours per week to maintain and improve technical skills.
- Performed in 45 shows.
- Promoted musical career by maintaining website or social media presence.
- Communicated with distributors and label representatives to obtain new music.
- Sight-read difficult music accurately and at tempo.
Instructional Aide for Adults With Disabilities
Aim Higher
08.2010 - 11.2011
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assessed student assignments to check quality and completeness before submission for grading.
- Adhered to predetermined behavior and academic plans and collaborated on adjustments.
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons and classroom activities.
Delivery man
TNT Fireworks
07.2010 - 08.2010
- Completed and submitted logs and paperwork every day to maintain records.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Communicated regularly with supervisor for delivery route details and changes.
Education
GED -
Kennedy High School/ River Valley High
Sacramento, CA2009
Skills
- Collaborative Team Player
- Technical Troubleshooting
- Apple macOS expert
- Customer Service Support
- Issue and Resolution Tracking
- Multitasking and Prioritization
- Attention to Detail
- Time Management
- Quality Production
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Illustrator
- Adobe Photoshop
Timeline
Shipping and Receiving Clerk
Bluefishworx
04.2023 - Current
Laser Engraver and Ink Printer Operator
Cordova Outdoors
05.2022 - 11.2022
IOS Senior Advisor
Apple
12.2017 - 10.2021
IOS Technical Support
VOLT WORKFORCE SOLUTIONS
02.2017 - 12.2017
Driver
Lyft
08.2016 - 02.2017
Tube Attendant
Boreal Mountain Resort
01.2016 - 04.2016
Music Instructor for Adults With Disabilities
Aim Higher
01.2012 - 08.2016
Touring Musician
Molotov Solution
11.2011 - 04.2012
Instructional Aide for Adults With Disabilities
Aim Higher
08.2010 - 11.2011
Delivery man
TNT Fireworks
07.2010 - 08.2010
GED -
Kennedy High School/ River Valley High
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