Cody Keefer

• Assisted customers with inquiries, providing accurate information for our services.
• Managed high call volumes while maintaining quality service standards.
• Documented customer interactions in CRM system for effective follow up and resolution.
• Resolved complaints professionally, enhancing customer satisfaction and retention.
• Managing tenant and landlord accounts associated within the program.

• Assisted customers with product selection and inquiries of products.
• Maintained cleanliness and organization of the company to promote efficient operations.
• Processed transactions accurately using our POS systems.
• Collaborated with team members to achieve higher standards of sales and business functionality.

• Prepared ingredients by washing, chopping, and measuring to ensure smoothness throughout the work day.
• Assisted in maintaining kitchen cleanliness and organization.
• Working with our chefs to develop daily specials, enhancing menu offerings based on seasonal ingredients.
• Operated kitchen equipment safely, including slicers and mixers, ensuring proper usage and maintenance protocols.

*seasonal employment*