Cody Kempf
South Bend,USA
Summary
Customer-focused professional with strong background in team management and customer service within automotive and service sectors. Expertise in office administration, accounts receivable/payable, HR functions, and client communication. Capable of coordinating repairs and managing scheduling to enhance operational efficiency and elevate customer satisfaction. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
1
1
Certification
10
10
years of professional experience
Work History
Transportation Specialist
MAAD Investments LLC
06.2026 - Current
- Safe and efficient driving across the country to deliver loads to different customers.
- Ensured proper load securement of various loads
- Communicate with brokers and dispatch to compliance during all aspects of duties performed
- Maintained DOT compliance consistently.
Office Administrator
Caliber Collision
South Bend, IN
02.2024 - 05.2026
- Delivered exceptional customer service by scheduling appointments and managing intake/final bill paperwork and payment
- Managed accounts receivable to secure timely payment for services performed on vehicles
- Processed accounts payable to maintain strong vendor relationships and ensure timely payment for services
- Handled HR tasks, including time off requests and payroll processing, to support seamless team operations
Body Shop Coordinator
Whiteford Kenworth
South Bend, IN
02.2022 - 01.2024
- Scheduled and communicated with clients throughout the repair process, ensuring a seamless experience from start to finish
- Opened and invoiced work orders post-repair, ensuring prompt billing and cash flow
- Communicated with insurance companies to obtain approvals for additional parts and repairs, facilitating timely project completion
- Scheduled and coordinated client communications during repair process, providing a seamless experience from start to finish
Agricultural Technician
Burnips Equipment
Wyatt, IN
11.2021 - 01.2022
- Diagnosed and repaired agricultural equipment, enhancing performance and ensuring customer satisfaction
- Operated and maintained agricultural equipment, ensuring optimal performance and safety compliance.
- Assisted in diagnosing mechanical issues, expediting repairs to minimize downtime in operations.
Diesel Technician
Locke Performance
Nappanee, IN
01.2021 - 11.2021
- Assessed and diagnosed issues in diesel pickup trucks and some gas vehicles, executed repairs to restore functionality and reliability
- Diagnosed and repaired diesel engines, improving performance efficiency.
- Conducted routine maintenance on heavy-duty trucks, ensuring compliance with safety standards.
- Collaborated with team to troubleshoot complex mechanical issues, enhancing service turnaround times.
Body Shop Technician
Whiteford Kenworth
South Bend, IN
01.2019 - 01.2021
- Assessed and repaired damage to semi trucks, ensuring safe operating condition
- Diagnosed and repaired vehicle body damage using industry-standard tools and techniques.
Installation Technician
Safelite Auto Glass Repair
Mishawaka, IN
01.2017 - 01.2019
- Installed glass in various vehicle types, prioritizing customer safety and satisfaction
- Installed windshields and auto glass using specialized tools to ensure proper fit and safety compliance.
Education
Technical Certification - Automotive technology
Ivy Tech Community College
South Bend, IN05-2021
High school diploma - General Studies
Laville Jr-Sr High School
Lakeville, IN05-2016
Skills
- Transportation Operations
- Logistics Coordination
- Transport Logistics
- Load Management
- Financial Reportings
- Safety Compliance
- Preventive Maintenance
- Vehicle Maintenance
- Automotive repair
- Mechanic Experience
- Auto estimating
- Equipment Maintenance
- Problem Solving
- Time management
- Cash handling
- Client Relations
- Customer Engagement
- Retail sales
- Sales
- Communication skills
- Phone etiquette
- Attention to detail
- Technology Adaptability
- Automotive repair
- Budget Management
- Risk Management
- Greeting customers
- Work Order Management
- Risk Management
- Customer service
- Vehicle Maintenance
- Technology Adaptability
- Communication skills
- Safety Compliance
Certification
Driver's License
Timeline
Transportation Specialist
MAAD Investments LLC
06.2026 - Current
Office Administrator
Caliber Collision
02.2024 - 05.2026
Body Shop Coordinator
Whiteford Kenworth
02.2022 - 01.2024
Agricultural Technician
Burnips Equipment
11.2021 - 01.2022
Diesel Technician
Locke Performance
01.2021 - 11.2021
Body Shop Technician
Whiteford Kenworth
01.2019 - 01.2021
Installation Technician
Safelite Auto Glass Repair
01.2017 - 01.2019
Technical Certification - Automotive technology
Ivy Tech Community College
High school diploma - General Studies
Laville Jr-Sr High School