- I participate in a variety of outdoor recreational activities
- Music
- Kayaking
- Personal Development and Self-Improvement
Cody Kendrick
Waterville
Summary
Dedicated server and bartender with a proven track record in exceptional customer service and guest engagement. Skilled in cash handling and problem-solving. Committed to enhancing dining experiences.
Overview
18
18
years of professional experience
Work History
Server/Bartender
Mailpouch Saloon
Swanton, OH
11.2023 - 06.2026
- Tracked supplies and placed orders to manage inventory.
- Implemented process improvements that increased efficiency in service delivery workflow.
- Mentored junior servers, fostering a collaborative environment focused on team success.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Debt Collector
UCB
Maumee, OH
02.2022 - 11.2023
- Developed and implemented strategies to enhance recovery rates and reduce outstanding debts.
- Managed collections process for delinquent accounts, ensuring compliance with regulations and company policies.
- Analyzed account data to identify trends, informing targeted collection strategies for improved outcomes.
- Trained and mentored junior collectors, fostering a collaborative team environment focused on performance improvement.
- Negotiated payment plans with clients, facilitating resolution while maintaining positive customer relationships.
- Utilized collection software to track account status, streamline workflows, and enhance reporting accuracy.
Server/Bartender
Whitehouseinn
Whitehouse, OH
08.2008 - 01.2021
- Managed dining room operations, ensuring efficient table turnover and optimal service flow.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Trained new staff on menu items, service standards, and customer engagement techniques.
- Collaborated with kitchen team to ensure timely food delivery and quality control.
Education
High School Diploma -
Swanton High School
Swanton, OHSkills
- Exceptional customer service
- Guest engagement
- Cash handling
- Beverage knowledge
- Cleanliness standards
- Client relations
- Sanitation practices
Interests
Timeline
Server/Bartender
Mailpouch Saloon
11.2023 - 06.2026
Debt Collector
UCB
02.2022 - 11.2023
Server/Bartender
Whitehouseinn
08.2008 - 01.2021
High School Diploma -
Swanton High School