Johnathan Kisner
Pendergrass,GA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
13
13
years of professional experience
Work History
Inventory Specialist Supervisor (Super User)
Americold Logistics
Lula, GA
12.2022 - Current
- Maintained accurate and up-to-date inventory records.
- Developed and implemented effective inventory control systems.
- Collaborated with onsite WMS roll out team to successfully convert Americold Lula to new WMS (Power2)
- Developed and implemented efficient inventory control processes to ensure accurate tracking of stock levels.
- Conducted regular audits to identify discrepancies between physical and system-generated data.
- Monitored warehouse operations to ensure accuracy in receiving and shipping procedures.
- Trained staff on proper inventory control techniques using established policies and procedures.
Account Manager
Donaco Medical Supply
Woodstock, GA
05.2019 - 12.2021
- Delivered polished and engaging presentations to highlight products and draw favorable competitor comparisons
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Exceeded sales goals and market competitions through effective negotiation of service
Customer Service Representative
Lanier Cold Storage
Lula, GA
09.2015 - 05.2019
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Responded to customer requests, offered excellent support and tailored recommendations to address needs
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Export Supervisor
Lanier Cold Storage
Lula, GA
09.2014 - 07.2015
- Handled day-to-day shipping and receiving, overseeing more than 30K packages per day
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Supervised shipping team of 15 employees
- Managed shipping and receiving activities for company with 20 orders processed daily
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Inventory Supervisor
Lanier Cold Storage
Lula, GA
09.2013 - 09.2014
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Created databases and spreadsheets to improve inventory management accuracy by 90%
- Monitored completeness, accuracy and compliance during inventory transactions
- Managed an inventory control software system to provide inventory level updates and reordering notices
- Conducted inventory audits with 99% accuracy following company procedures
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Repack Lead
Lanier Cold Storage
Lula, GA
05.2013 - 09.2013
- Prepared detailed reports on updates to project specifications and progress, and identified conflicts and team activities
- Managed schedules, accepted time off requests and found coverage for short shifts
- Minimized resource and time losses by addressing employee or production issues directly, and implemented timely solutions
- Trained new team members by relaying information on company procedures and safety requirements
Warehouse Associate
Lanier Cold Storage
Lula, GA
04.2011 - 05.2013
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Performed inventory control, such as counting and stocking merchandise
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, and other transport vehicles
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
- Entered quantity received against purchase order in computer system
- Operated forklifts to transfer inventory to and from target destinations.
Education
High School Diploma -
Flowery Branch High School
05.2013
Skills
- Priority management
- Inventory oversight
- Training and mentoring
- Staff management
- Operations management
- Sales and promotions
- Engaging with diverse customers
- Exceeding customer expectations
- Customer service
- Product knowledge
Timeline
Inventory Specialist Supervisor (Super User)
Americold Logistics
12.2022 - Current
Account Manager
Donaco Medical Supply
05.2019 - 12.2021
Customer Service Representative
Lanier Cold Storage
09.2015 - 05.2019
Export Supervisor
Lanier Cold Storage
09.2014 - 07.2015
Inventory Supervisor
Lanier Cold Storage
09.2013 - 09.2014
Repack Lead
Lanier Cold Storage
05.2013 - 09.2013
Warehouse Associate
Lanier Cold Storage
04.2011 - 05.2013
High School Diploma -
Flowery Branch High School