Dependable operations technician with a proven track record of enhancing team efficiency and achieving production goals. Highly organized and self-motivated, equipped with effective strategies for thriving in fast-paced environments. Expertise in training and supporting team members, ensuring seamless task execution. Resourceful Installation and Service Technician recognized for exceptional productivity, specializing in troubleshooting, preventive maintenance, and system upgrades. Skilled Installation Technician with broad-ranging experience in the field. Strengths include diagnostic capabilities, customer service, technical problem-solving skills, and equipment maintenance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Installation and Service Technician
Columbia Branch Total Comfort Solutions
Columbia, SC
03.2023 - Current
Shown the ability and resolve to arrive to work promptly and on time for all jobs
Gained knowledge and experience in running various task and jobs for ease of completion
Continued education and learning for various techniques or systems worked on or installed
Stayed up to date in the different applications of the job process as well as obtaining new certifications and continued education
Ability to complete task and work with a team to accomplish a job or job related tasks
Shown ability to do work safely as well as have continuous safety while driving to jobs in a company vehicle
Installed new HVAC systems as well as duct work, these systems could range from chillers, Variable Refrigerant volume, Variable air volume, split systems to package units for customers
Courteous and respectful to clients or to contractors we are doing the work for
Shown ability to keep an organized job as well as an organized vehicle to make work easier
Met and involved myself and team with the customer’s needs to ensure customer satisfaction with the work being done
Worked greatly with install team to ensure proper and easy workflow to make sure jobs were done appropriately
Installed and worked on low voltage communications systems including Honeywell, veris , and symbio from sensors to bldg automation
Provided excellent customer service during all interactions to enhance client satisfaction.
Installed heating and cooling systems in residential and commercial properties.
Educated customers on system operation and maintenance best practices.
Followed safety protocols to ensure workplace compliance during installations and repairs.
Senior Firefighter
Columbia Fire Department
03.2017 - 01.2023
Administered first aid and medical treatment to those injured during fires and car accidents.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.
Assisted in training and fire procedure with new hires and younger firefighters.
Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
Removed individuals from dangerous situations and offered emergency assistance for minor and concerns.
Filed written reports using various filing applications as well as detailing due to possible court adherence
Safe and controlled driving and operation of state emergency vehicles
Planned and coordinated with citizens as well as other departments in crisis or emergency scenes
Involved in community acts, community awareness, and helping communities
Involved in and helped with teaching fire prevention in communities and to businesses
Installed smoke detectors for communities or elderly when needed or to help with fire prevention
During this time I also worked with Kirk Commercial to develop HVAC installation experience along with interior up fitting renovations
Construction Worker/HVAC Installer
Kirk Commercial Construction
12.2015 - 03.2017
Loaded, unloaded and moved material to and from storage and production areas.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs of the job at hand.
Assisted with successful, time-sensitive renovations or interior up fits of various structures.
Gathered and disposed of worksite debris to remove safety hazards.
Assisted with basic carpentry work such as installing wooden floors, crown molding, cherry railing, door framing, wood framed walls and blueprint layouts
Observed safety regulations and safety procedures on job sites to minimize accidents.
Recognized and reported potential project challenges and assisted with solutions.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Installed HVAC systems, ran copper line sets along with thermostat wires, Installed Ductless mini splits
Serviced HVAC systems including coil cleaning, filter change outs, replaced condenser fans, compressor replacements
Installed spiral and square ductwork, VAV boxes and drop in grills
Good teamwork with coworkers and sub contractors in progressing the projects in scheduled time
Built forms and poured concrete for various projects
Filed paperwork for work completed and end of day job reports
Helped with sub contractors on the job to achieve the proper work flow to finish the project
Construction Worker
Hood Construction
Columbia, South Carolina
Helped superintendents with reports at the beginning of the day as well as end of day reports( from keeping up with subs, number of subs on job, helping give summary of work)
Other tasks involved learning the basics of the tools used on the jobsite along with the different materials used
Started learning more about the tasks involved in progressing the job along with the subs and other general contractor employees
Learned the basics of carpentry, wood cutting, trim work, finish carpentry
With help from mentoring superintendants and foreman started to gain knowledge from them such as door installation, door hardware, concrete forming and concrete pouring, print reading along with customer support
Started to develop more of a customer basis mindset to help and achieve the goals set by project managers
Paid attention to and developed a safety set mind frame that followed workplace safety rules along with OSHA rules and regulations
Followed safety protocols to maintain a secure work environment.
Communicated with team members to coordinate project tasks effectively.
Maintained tools and equipment to ensure proper functionality and safety.
Collaborated with contractors to complete job assignments efficiently.
Utilized power tools such as saws, drills and sanders when necessary on projects.