Cody Lam
Hilliard,OH
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Hilliard, OH
05.2025 - 10.2025
- Implemented workflow improvements to enhance prescription processing efficiency.
- Verified insurance claims for accuracy, resolving discrepancies with payers promptly.
- Managed customer inquiries, providing exceptional service in person and over the phone.
- Ensured compliance with state and federal regulations governing pharmacy operations.
Pharmacy Technician
Central Ohio Compounding Pharmacy
Columbus, OH
08.2024 - 04.2025
- Processed and dispensed medications accurately following pharmacy protocols.
- Assisted pharmacists in patient consultations and medication management.
- Maintained inventory levels, ensuring timely restocking of medications and supplies.
- Trained new pharmacy technicians on operational procedures and best practices.
Pharmacy Technician
Walgreens
Dublin, OH
07.2023 - 08.2024
- Efficiently packaged and labeled medications, streamlining the medication dispensing process
- Ensured regulatory compliance, thereby maintaining patient privacy and confidentiality
- Worked collaboratively with pharmacists, double-checking doses and potential interactions
Server
Olive Garden
Columbus, OH
02.2023 - 10.2023
- Prepared dining areas and food stations for shifts and events, ensuring seamless service transitions.
- Delivered personalized dining experiences, fostering customer satisfaction and loyalty.
- Managed multiple tables efficiently, collaborating with kitchen and bar staff during peak hours.
Customer Service Representative
Micro Center
Columbus, OH
10.2022 - 12.2022
- Recorded customer interactions and transactions, ensuring accurate documentation and follow-up.
- Resolved service and billing complaints by processing exchanges, refunds, and bill adjustments.
- Verified resolution of customer issues, ensuring satisfaction and accuracy in changes made.
Crew Member
McDonald's
Hilliard, OH
02.2022 - 06.2022
- Serve orders to customers at windows, counters, or tables.
- Assist with preparing and serving food and beverages.
- Streamlined order accuracy and speed, consistently achieving customer satisfaction and reducing wait times.
Certified Nurse Aide
Laurels of Hilliard
Hilliard, OH
06.2019 - 08.2019
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Ensure accurate documentation of patient care activities, maintaining compliance with healthcare regulations.
Education
BS - Health and Rehabilitation Sciences
The Ohio State University
Columbus, OH05-2023
Skills
- Workflow optimization
- Team collaboration
- Problem-solving skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
05.2025 - 10.2025
Pharmacy Technician
Central Ohio Compounding Pharmacy
08.2024 - 04.2025
Pharmacy Technician
Walgreens
07.2023 - 08.2024
Server
Olive Garden
02.2023 - 10.2023
Customer Service Representative
Micro Center
10.2022 - 12.2022
Crew Member
McDonald's
02.2022 - 06.2022
Certified Nurse Aide
Laurels of Hilliard
06.2019 - 08.2019
BS - Health and Rehabilitation Sciences
The Ohio State University