Cody LaPorta
Kalispell,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Flathead Industries
06.2023 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Residential Care Worker
Western Montana Mental Health Center
10.2021 - 03.2023
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Followed directions of licensed nurses to administer medications and treatments.
Front Office Manager
Founder's Inn
04.2021 - 10.2021
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Front Desk Manager
Motel 6
02.2019 - 04.2021
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
Assistant Manager
Hilton Garden Inn Hotel
03.2017 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2013
Skills
- Clinical Quality Program Standards
- Routine Adjustment
- Behavior Redirection
- Knowledge of State Regulations
- Emergency Situations
- First Aid and Safety
- Quality Program Protocols
- Crisis Management
- Developmental Disabilities
- Emotional and Social Support
- Charting and Documentation
- Developing Client Trust
Timeline
Direct Support Professional
Flathead Industries
06.2023 - Current
Residential Care Worker
Western Montana Mental Health Center
10.2021 - 03.2023
Front Office Manager
Founder's Inn
04.2021 - 10.2021
Front Desk Manager
Motel 6
02.2019 - 04.2021
Assistant Manager
Hilton Garden Inn Hotel
03.2017 - 09.2018
High School Diploma -
Flathead High School
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