Detail-oriented professional with strong customer service and problem resolution skills. Experienced in food safety practices and equipment maintenance, ensuring compliance with health regulations while enhancing team collaboration.
Overview
6
6
years of professional experience
Work History
Crew Member
Firehouse Subs
Albuquerque, New Mexico
11.2020 - 10.2021
Assisted customers with menu selections and special requests effectively.
Served food promptly during peak hours to enhance guest satisfaction. for positive guest experiences.
Collaborated with team members to ensure timely food preparation and delivery.
Prepared sandwiches and salads following Firehouse Subs' quality standards.
Operated cash register, processing transactions accurately and efficiently.
Maintained cleanliness and organization of workstations and dining areas.
Trained new crew members on operational procedures and customer service skills.
Followed safety protocols to maintain a safe working environment for all staff.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Manager Online Shopping
Albertsons Market
Albuquerque, New Mexico
10.2021 - 09.2024
Oversaw daily operations and ensured compliance with safety standards.
Trained and mentored team members on customer service best practices.
Resolved customer inquiries and complaints to ensure satisfaction.
Conducted regular inspections to uphold store cleanliness and organization.
Enforced customer service standards and resolved customer problems to uphold quality service.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Meat Department Associate
Fry's
Peoria, Arizona
10.2025 - 07.2026
Ensured compliance with safety and health regulations during food handling processes.
Stocked shelves with fresh meat products, verifying quality and freshness.
Collaborated with team members to enhance department efficiency during peak hours.
Packaged meats for sale while adhering to proper sanitation practices.