Cody Mathis
Biloxi,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the Retail Sales Manager position. Ready to help your team achieve company goals. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
16
16
years of professional experience
Work History
Assistant Manager
West Marine
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Made bank deposits
Spark Driver Walmart Delivery
Spark
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Dasher
DoorDash
01.2020 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Enhanced communication with customers through proactive updates on order status.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Taxi Cab Driver
Yellow Cab
01.2017 - 12.2019
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
- Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
- Calculated rides costs, received money, and returned change.
- Provided mobility to assistance to disabled passengers.
- Checked in with dispatch to determine schedule and planned pickups.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Helped passengers with questions or area information such as points of interest and entertainment options.
Furniture Mover
Luckies Furniture & Bedding Warehouse
01.2016 - 01.2017
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
Fork Lift Driver
John Fayard Moving & Warehousing
01.2014 - 10.2015
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Overnight Stocker
Walmart
01.2009 - 12.2013
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School Diploma -
Stone High School
Wiggins, MS06.2009
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Management
- Workload Management
- Retail Operations
- Customer rapport
- Sales Strategies
- Customer Service
- Computer Skills
- Time Management
- Good Judgment
- Conflict Resolution
- Attention to Detail
Timeline
Assistant Manager
West Marine
07.2024 - Current
Spark Driver Walmart Delivery
Spark
01.2022 - Current
Dasher
DoorDash
01.2020 - Current
Taxi Cab Driver
Yellow Cab
01.2017 - 12.2019
Furniture Mover
Luckies Furniture & Bedding Warehouse
01.2016 - 01.2017
Fork Lift Driver
John Fayard Moving & Warehousing
01.2014 - 10.2015
Overnight Stocker
Walmart
01.2009 - 12.2013
High School Diploma -
Stone High School
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