Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician II
Pavion
Ashburn , VA
10.2024 - Current
Diagnosed and repaired equipment malfunctions on access control and camera units.
Collaborated with team members to resolve technical issues promptly.
Upgraded cameras through physical adjustments and firmware to meet customer specifications.
Assisted in programming devices using Lenel software.
Conducted service repairs within AWS data centers.
Corroborated with clients to ensure fulfillment of requests accurately.
Assistant Site Manager
Skookum educational programs
Curtis Bay , MD
08.2023 - 10.2024
Ensured that safety protocols were followed on the job site at all times.
Coordinated with subcontractors to complete projects on time and within budget.
Managed the ordering process for tools, materials and other supplies required for the job site.
Provided leadership and support to site employees.
Reviewed employees' hours to verify accuracy before submission.
Communicated with customers to ensure quality issues are corrected.
Lead Technician II
Enterprise Security Solutions
Ashburn, VA
05.2021 - 08.2023
Led a group of skilled low-voltage technicians, offering comprehensive guidance and supervision throughout projects
Demonstrate, implement, and upgrade low-voltage infrastructure, including structured cabling, security systems, and network components
Interact with clients on a regular basis to provide support and maintain positive working relationships
Work with low-voltage electrical systems, including installation, troubleshooting of various components and equipment
Installed camera systems, including mounting cameras, running cabling, and connecting to network/server racks.
Asset Protection Specialist
Target
Laurel, MD
06.2019 - 05.2021
Implemented daily routines to proactively minimize and mitigate inventory shortages.
Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations
Reported hazardous or unsafe conditions to management to reduce risk of injury
Built professional relationships with local law enforcement and other related organizations
Reviewed CCTV and transaction reports to identify dishonest activity, theft and fraud