Cody Mulkey
Rockmart,GA
Summary
Knowledgeable service manager with strong background in diesel technology and leadership. Successfully led maintenance teams, ensuring high standards of vehicle performance and safety. Demonstrated problem-solving abilities and effective use of diagnostic tools.
Overview
10
10
years of professional experience
Work History
Lead Diesel Technician
North Metro Truck Center
Marietta, GA
09.2023 - Current
- Assists in performing routine maintenance on diesel engines and systems.
- Learns to diagnose mechanical issues using diagnostic tools and software.
- Observes experienced technicians during repairs and maintenance tasks.
- Maintains cleanliness and organization of work area and tools.
- Follows safety protocols while handling equipment and hazardous materials.
- Supports team by gathering parts and tools for service operations.
- Engages in training sessions to improve technical skills and knowledge.
- Adapts quickly to new procedures and technologies in diesel mechanics.
Maintenance Supervisor
Penske Truck Leasing
Lithia Springs, GA
04.2018 - 09.2023
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Managed team performance and provided training to enhance employee skills and productivity.
- Implemented process improvements, resulting in increased operational efficiency and reduced turnaround times.
- Monitored inventory levels, optimizing stock management to meet customer demand effectively.
- Developed scheduling strategies, balancing workforce needs with operational requirements for peak efficiency.
- Coordinated maintenance activities for fleet vehicles, minimizing downtime and ensuring reliability of services.
- Led initiatives for quality control, maintaining high standards of service delivery and customer satisfaction.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Lead Diesel Technician
Penske Truck Leasing
Kennesaw, GA
08.2015 - 04.2018
- Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
- Improved service turnaround time by implementing efficient scheduling practices within the workshop.
- Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
- Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Assists in performing routine maintenance on diesel engines and systems.
- Learns to diagnose mechanical issues using diagnostic tools and software.
- Maintains cleanliness and organization of work area and tools.
Education
High School Diploma -
Mt. Zion High School
Mt. Zion, GASkills
- Workplace safety
- Suspension systems expertise
- Fuel system repair
- Advanced diagnostics
- Training and mentoring
- Exhaust system repair
- Tools and equipment handling
- Welding and fabrication
- Diesel engine expertise
- HVAC systems maintenance
- Electronic control modules
- Fleet management
- Team collaboration
- Service documentation
- Managing fleet vehicles
- Shop safety procedures
- Critical thinking
- Detail-orientated
- Organizational skills
- Effective communication
Timeline
Lead Diesel Technician
North Metro Truck Center
09.2023 - Current
Maintenance Supervisor
Penske Truck Leasing
04.2018 - 09.2023
Lead Diesel Technician
Penske Truck Leasing
08.2015 - 04.2018
High School Diploma -
Mt. Zion High School