Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cody Murray

Henderson

Summary

Accomplished Senior Advisor with a proven track record at Better Debt Solutions, adept in relationship building and strategic planning. Excelled in business development and client engagement, achieving significant sales goals at Verizon through effective sales strategy and leadership. Skilled in CRM tools and proposal writing, consistently exceeding targets by fostering long-term customer loyalty and managing key accounts.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Experienced with business account management, consistently delivering high-quality client service and solutions. Utilizes strategic planning and relationship-building skills to enhance client satisfaction and retention. Track record of effective communication and problem-solving to achieve business objectives.

Overview

9
9
years of professional experience

Work History

Senior Advisor

Better Debt Solutions
06.2024 - Current
  • Crafted suitable financial strategy for each client based upon his or her needs and future goals.
  • Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.

Business Account Manager

Verizon
10.2022 - 05.2024
  • Monitored account performance metrics, identifying areas requiring improvement or optimization.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
  • Generated leads through targeted outreach efforts, expanding the company''s client base organically.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

SMB Specialist

Verizon
10.2019 - 09.2022
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Consulted with businesses to supply accurate product and service information.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Contributed to team objectives in fast-paced environment.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Project Estimator

Gordon Construction
02.2016 - 09.2019
  • Analyzed plans and specifications to identify scope and cost of projects.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Attended project meetings to provide updates and insights on project costs.
  • Conducted site visits to gather information and data on project locations, infrastructures and conditions.

Education

Aerospace Engineering

Middle Tennessee State University
Murfreesboro, TN
2017

Skills

  • Relationship building and management
  • Sales expertise
  • Business development
  • Proposal writing
  • Training and mentoring
  • Client engagement
  • Problem-solving
  • Customer service
  • Time management
  • Sales strategy
  • Team leadership
  • Self motivation
  • Task prioritization
  • B2B Sales & Account management
  • Client prospecting & acquisition
  • CRM tools ( SalesForce, Hubspot)
  • Negotiating and closing deals
  • Strategic planning & target achievement

Accomplishments

Winners Circle 2023

Unstoppable Run 2023

Winners Circle 2022

Winners circle 2021

Multiple 100+ line deals

Cross Chanel Collaborations

Broke district records for specific KPIs

Timeline

Senior Advisor

Better Debt Solutions
06.2024 - Current

Business Account Manager

Verizon
10.2022 - 05.2024

SMB Specialist

Verizon
10.2019 - 09.2022

Project Estimator

Gordon Construction
02.2016 - 09.2019

Aerospace Engineering

Middle Tennessee State University

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Cody Murray