Summary Statement
Motivated, forward-thinking individual with years of experience in the customer service field. Skills include problem-solving in and out of professional settings while being attentive to detail, professional, communicative, and persuasive. A competitive, hard worker that is refined in customer satisfaction while also maintaining a win-win situation for the company.
Overview
7
7
years of professional experience
Work History
Owner
Arrow N Ranch
10.2016 - Current
Customer service via phone, email, and meetings
Manage a ranch with my own cattle and horses
Buying and selling of horses
Maintenance of the ranch: fencing, buildings, property, equipment, and waterers.
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Real estate agent
Lincoln Realty
08.2021 - 11.2023
Customer service via phone, email, and meetings
Assist buyers with purchases of property and homes
Collaborating with financial institutions and title/closing agencies
Contact potential buyers and sellers for opportunities to help with real estate needs.
Reviewed and executed confidential documents, contracts and disclosures.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Negotiated contracts with buyers and sellers to maximize customer savings.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Communicated with clients to understand property needs and preferences.
Advised clients on market conditions and property value for informed decision-making.
Presented purchase offers to sellers for consideration.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Advertised client properties through websites, social media, and real estate guides.
Real estate agent
Mossy Oak Properties
10.2019 - 05.2021
Customer service via phone, email, and meetings
Assist buyers with purchases of property and homes
Collaborating with financial institutions and title/closing agencies
Contact potential buyers and sellers for opportunities to help with real estate needs.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Advised clients on market conditions and property value for informed decision-making.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Reviewed and executed confidential documents, contracts and disclosures.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Negotiated contracts with buyers and sellers to maximize customer savings.
Presented purchase offers to sellers for consideration.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Advertised client properties through websites, social media, and real estate guides.
Education
Certification - Car Sales
Automative Consulting Enterprises
2019
Certification -
Phil Gardner School of Real Estate
Versailles, MO
06.2018
High School Diploma -
Morgan County R-2
05.2004
Skills
Professional Skills
Customer service
Computer
Communication
Sales
Product knowledge
Timeline
Real estate agent
Lincoln Realty
08.2021 - 11.2023
Real estate agent
Mossy Oak Properties
10.2019 - 05.2021
Owner
Arrow N Ranch
10.2016 - Current
Certification - Car Sales
Automative Consulting Enterprises
Certification -
Phil Gardner School of Real Estate
High School Diploma -
Morgan County R-2
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