Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cody Philpot

Vancouver

Summary

Energetic and results-driven, possessing strong foundation in leadership and operational management. Adept in financial oversight and staff development, ensuring efficient branch performance and customer satisfaction. Dedicated to driving organizational growth and fostering positive team environment.

Overview

2
2
years of professional experience

Work History

Branch Manager

Enterprise Mobility
01.2025 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Coached a team to perform at a high level in customer service and profits.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Branch Manager

Enterprise Mobility
10.2024 - 01.2025
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Assistant Manager

Enterprise Mobility
05.2023 - 09.2024
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Performed well in sales personally and trained other employees leading to a strong and successful sales culture.

Management Trainee

Enterprise Mobility
05.2023 - 04.2024
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Education

Bachelor of Arts - Business Entrepreneurship

Washington State University
Pullman, WA
05-2022

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Coaching and mentoring
  • Employee development
  • Sales management
  • Process improvement

Accomplishments

  • Six month customer service score of 88, six points above corporate average
  • Multiple top five placings on branch manager performance matrix
  • Multiple top one month customer service score placing in area
  • Developed and trained multiple employees leading to promotions
  • Top 5 in group multiple months for sales and profits

Timeline

Branch Manager

Enterprise Mobility
01.2025 - Current

Branch Manager

Enterprise Mobility
10.2024 - 01.2025

Assistant Manager

Enterprise Mobility
05.2023 - 09.2024

Management Trainee

Enterprise Mobility
05.2023 - 04.2024

Bachelor of Arts - Business Entrepreneurship

Washington State University

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