Cody Raines
Eldon,IA
Summary
Provided proactive, customer-focused service and accurate cash management to support business operations and foster repeat patronage at Elliott Oil.
Led initiatives to enhance customer service and cash handling processes in a dynamic retail setting. Embraced opportunities for growth by transitioning into roles that emphasize operational efficiency and customer interaction. Leveraged multitasking and problem-solving capabilities to drive team success and improve service delivery.
Cultivated a positive environment through exceptional customer service and reliability. Oversaw cash handling procedures to maintain accuracy and efficiency in transactions. Fostered a welcoming atmosphere that drives customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandise Associate
TJ Maxx
Ottumwa, IA
09.2025 - Current
- Managed inventory levels to ensure product availability and optimize stock turnover.
- Assisted in visual merchandising to create appealing product displays that enhance customer experience.
- Operated point-of-sale systems accurately during transactions while maintaining cash register integrity.
- Collaborated with team members to streamline restocking processes, improving efficiency in merchandise handling.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Cashier
Elliott Oil
Batavia, IA
02.2022 - 03.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Collaborated with team members to improve checkout processes and reduce wait times.
- Implemented best practices for maintaining cleanliness and organization in the work area.
- Monitored fuel pump operations, addressing issues promptly to ensure customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Cardinal Community High School
Eldon, Iowa05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Certification
OSHA-10-2024
Fiber-2024
Grounding and Bonding-2024
Telecommunications-2024
Copper Based Systems-2024
Timeline
Merchandise Associate
TJ Maxx
09.2025 - Current
Cashier
Elliott Oil
02.2022 - 03.2024
High School Diploma -
Cardinal Community High School