Natalie Alvarado
Waxahachie,TX
Summary
Dependable Merchandise Associate and Cashier known for exceptional customer service and problem-solving abilities. Expertise in maintaining organized operations and fostering positive customer relationships, driving repeat business and enhancing overall shopping experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandise Associate
TJ Max
Waxahachie, TX
08.2022 - 03.2026
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated with team members to streamline processes for efficient store operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Cashier
TJ Max
Waxahachie, TX
08.2022 - 03.2026
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Maintained organized checkout area, promoting cleanliness and operational efficiency during peak hours.
- Collaborated with management to streamline checkout procedures, enhancing transaction speed and accuracy.
- Resolved customer complaints proactively, reinforcing positive relationships and encouraging repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - General Studies
Navarro College
Corsicana, TX05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Product restocking
- Product knowledge
- Complex Problem-solving
Certification
- Certified Medical Assistant in Training
- CPR License - 2 years
- AED License - 2 years
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Associate
TJ Max
08.2022 - 03.2026
Cashier
TJ Max
08.2022 - 03.2026
Associate of Science - General Studies
Navarro College