Cody Ray
Port Orange
Summary
Passionate mental health technician with a strong background in high-stress environments and crisis management. Experienced in providing compassionate care and utilizing therapeutic techniques to assist patients in acute care settings.
Overview
12
12
years of professional experience
Work History
Mental Health Technician
Palm Point Behavioral Health
02.2024 - Current
- Provide direct patient care in a high-acuity psychiatric environment, ensuring safety, comfort, and emotional support.
- Apply de-escalation techniques and therapeutic communication to manage patient crises effectively and maintain a safe environment.
- Document patient behavior and responses to treatment.
- Assist in group therapy sessions, promoting the development of coping skills and emotional regulation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Office Manager
Net Works Inc.
01.2017 - 02.2024
- Thrived in high-stress settings, overseeing daily operations for a company with an annual revenue of over one million dollars
- Orchestrated projects and effectively managed employee schedules to optimize productivity
- Conducted comprehensive training for new hires, acquainting them with company policies and processes
- Leveraged client and staff feedback to foster lasting customer relationships, leading to increased company revenue
- Implemented performance assessments to conduct annual reviews, provide advancement recommendations, and address productivity concerns
- Led the hiring process by meticulously reviewing numerous resumes and interviewing candidates
- Established clear, role-specific expectations, enhancing efficiency and accountability across all positions in the organization
Kitchen Manager
Half Wall
01.2013 - 01.2017
- Skilled in managing high-stress kitchen environments, maintaining composure and delivering exceptional culinary results in demanding situations
- Implemented cost-saving measures to significantly reduce food expenses
- Instrumental in developing standardized operating procedures for numerous Half Wall locations
- Conducted resume reviews and took the lead in hiring kitchen staff members
- Rapidly progressed from Line Cook to Kitchen Manager in the initial year of employment
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2023
Associate of Arts - Political Science
Daytona State College
12.2013
Skills
- Client De-escalation
- Crisis Management
- Mental Health Support
- Therapeutic Communication
- Stress Management
- Team Collaboration
Timeline
Mental Health Technician
Palm Point Behavioral Health
02.2024 - Current
Office Manager
Net Works Inc.
01.2017 - 02.2024
Kitchen Manager
Half Wall
01.2013 - 01.2017
Associate of Arts - Political Science
Daytona State College
Bachelor of Science - Psychology
University of Central Florida
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