Bryana Herrera
Roselle,IL
Summary
Enthusiastic to learn and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Offering excellent communication and good judgment. Quick adapter to new situations and challenges, friendly with good attitude, and motivated to learn more about financial advisor.
Overview
5
5
years of professional experience
Work History
Designated Hitter
Walgreens
Roselle, IL
03.2021 - Current
- Answer any calls made from the pharmacy to help get the line down
- Fill prescriptions and answer the drive through.
- Answer photo orders and print out designated label and pictures for that specific order.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Take in inventory and put it out on the shelves.
Insurance Sales Agent
State Farm
Oak Park, IL
07.2020 - 10.2020
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Explained advantages, features and disadvantages of various policies to promote sale.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Package Sorter
UPS International
Bensenville, IL
06.2020 - 09.2020
- Monitored outgoing packages for proper labels and accurate address information.
- Completed daily orders with expert picking and packing of shipments.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
Customer Service Associate
Hallmark
Elmhurst, IL
12.2018 - 07.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed relationships with customers
Education
High School Diploma -
05.2020
Skills
- Complex Problem-Solving
- Staff Support
- Photo Processing Equipment
- Quick Learner
- Pharmacist Assistance
- Communication Skills
- Self Management
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Designated Hitter - Walgreens
03.2021 - Current
Insurance Sales Agent - State Farm
07.2020 - 10.2020
Package Sorter - UPS International
06.2020 - 09.2020
Customer Service Associate - Hallmark
12.2018 - 07.2020
Proviso Math And Science Academy - High School Diploma,