Cody Runyon
Marietta,GA
Summary
Proven track record in enhancing guest satisfaction at Waffle House Restaurant, excelling in service quality and cash handling. Demonstrated ability to collaborate effectively with servers, boosting team efficiency. Achieved a significant increase in positive customer feedback through exceptional guest engagement and memory retention.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Waffle House Restaurant
Marietta, GA
02.2022 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Checked on guests during meals to ensure satisfaction with each course.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Collected tickets and followed proper cash-handling procedures.
Front Service Clerk
Publix
Marietta, GA
09.2020 - 09.2021
- Maintained a safe work environment by adhering to company policies and procedures at all times.
- Adhered to safety regulations while handling hazardous materials such as cleaning supplies.
- Resolved customer complaints in a timely manner to maintain good customer relations.
- Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.
- Greeted customers in a friendly and professional manner.
- Assisted customers with loading purchases into their vehicles.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered customer questions to maintain high satisfaction levels.
Education
High School
Cobb Horizon High School
Marietta, GA03-2025
Skills
- Service quality
- Server collaboration
- Cash handling
- Guest engagement
- Memory retention
- Check accuracy
Activities
Fly fishing, sporting clay competitions, pheasant hunting and am an aquarist.
Timeline
Restaurant Waiter
Waffle House Restaurant
02.2022 - Current
Front Service Clerk
Publix
09.2020 - 09.2021
High School
Cobb Horizon High School
Similar Profiles
Chris CollinsChris Collins
Shift Supervisor at Waffle House RestaurantShift Supervisor at Waffle House Restaurant
Alyson WallinAlyson Wallin
Shift Lead Supervisor at Waffle House RestaurantShift Lead Supervisor at Waffle House Restaurant
Camron MannCamron Mann
Shift Supervisor at Waffle House RestaurantShift Supervisor at Waffle House Restaurant