Summary
Overview
Work History
Education
Skills
Timeline
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Cody Segal

Laramie,WY

Summary

Seasoned manager who is highly effective at managing wide-ranging tasks in support of business operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.

Agile and adaptable leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction.

Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Airport Operations Specialist

Laramie Regional Airport
05.2023 - Current
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Assisted with staff training to enforce quality and safety guidelines.

Floor Manager

Ace Hardware & Paint
06.2013 - 05.2023
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Sales Associate

Target
10.2009 - 05.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.

Education

Some College (No Degree) - Mechanical Engineering

University of Wyoming
Laramie, WY

High School Diploma -

Central High School
Cheyenne, WY
05.2010

Skills

  • Managing Operations and Efficiency
  • Technical Proficiency
  • Persuasive Negotiations
  • Goal Attainment
  • Motivational Leadership
  • Employee Coaching and Motivation
  • Complex Problem-Solving
  • Directing Team Members
  • Microsoft Suite - Word, Excel, Power Point, Outlook
  • Professional Relationships
  • Team Management Understanding
  • Conflict Resolution

Timeline

Airport Operations Specialist

Laramie Regional Airport
05.2023 - Current

Floor Manager

Ace Hardware & Paint
06.2013 - 05.2023

Sales Associate

Target
10.2009 - 05.2010

Some College (No Degree) - Mechanical Engineering

University of Wyoming

High School Diploma -

Central High School

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Cody Segal