Cody Smith
Brighton,MI
Summary
Experienced Small Business Owner with 6 years of experience in the HVAC Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Spent time as a Private Investigator performing surveillance and investigation work. Adept at researching, analyzing and investigating with strong command of applicable laws, codes and regulations.
Recently passed MCOLES Reading and Writing with Pass Band - B at the Wayne County Regional Police Academy.
Will be performing MCOLES physical fitness before official hire date at potential departments.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Northridge Heating & Cooling
05.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Optimized team hiring, training and performance.
HVAC Service Technician
Thornton & Grooms
03.2017 - 03.2020
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
Private Investigator
Shadow Investigations
06.2015 - 03.2017
- Investigated individuals claiming disability to identify and document fraud.
- Compiled exceptional notes on movements of individuals and collected documentation.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Conducted surveillance for up to 16 hours at time.
Education
No Degree - Criminal Justice - With Academy
Schoolcraft College
Livonia, MI03.2025
Pre Reqs - Law Enforcement
Schoolcraft College
Livonia, MI09.2016
Skills
- Firearms Proficiency
- Locating Individuals
- Court Hearings
- Video Documentation
- Surveillance
- Licensed CPL Holder for over 10 years
- Mature, with plenty of life experiences to help younger recruits
Timeline
Owner/Operator
Northridge Heating & Cooling
05.2020 - Current
HVAC Service Technician
Thornton & Grooms
03.2017 - 03.2020
Private Investigator
Shadow Investigations
06.2015 - 03.2017
No Degree - Criminal Justice - With Academy
Schoolcraft College
Pre Reqs - Law Enforcement
Schoolcraft College
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