Cody South
Phoenix,AZ
Summary
Adept Lead Technician with a proven track record at Moreheart Heating And Air, excelling in mechanical troubleshooting and fostering team excellence. Elevated customer satisfaction through expert diagnostic testing and effective issue resolution. Skilled in safety compliance and mentoring, consistently enhancing productivity and quality standards.
Overview
7
7
years of professional experience
Work History
Lead Technician
Moreheart Heating And Air
10.2021 - 06.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Lead Technician
Eagle Mechanical Hvac And General Construction
08.2018 - 03.2020
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Monitored and enforced safety measures to mitigate hazards.
Lead Technician
IMS Heating And Air
01.2016 - 05.2018
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
Skills
- Testing and repair
- Diagnostic Testing
- Safety Compliance
- System Maintenance
- Blueprint Reading
- Mechanical Troubleshooting
- Electrical Systems
- Maintenance and repairs
- Issue Resolution
- Troubleshooting
Timeline
Lead Technician
Moreheart Heating And Air
10.2021 - 06.2023
Lead Technician
Eagle Mechanical Hvac And General Construction
08.2018 - 03.2020
Lead Technician
IMS Heating And Air
01.2016 - 05.2018
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