Summary
Overview
Work History
Education
Skills
Timeline
Generic

CODY STEPHENS

McAlester,OK

Summary

Diligent Security professional with 2+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

20
20
years of professional experience

Work History

CHOCTAW TRIBAL SECURITY OFFICER

CHOCTAW NATION
09.2019 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.

Shift Lead Supervisor

WEBCOAT
03.2017 - 07.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Independent Contractor

STEPHENS DELIVERY
08.2007 - 01.2017
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed day-to-day operations which required such tasks as payroll and book keeping, hiring and turn over, deliveries, truck upkeep and maintenance and financial

STOCK MANAGER

WALGREENS
01.2004 - 01.2007
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

Education

Associate of Science - PRE-MED

Eastern Oklahoma State College
Wilburton, OK
05.2004

Skills

  • Physical Combat
  • Conflict De-Escalation
  • De-Escalation Techniques
  • Critical Thinking
  • Property Patrol
  • Cooperative Attitude
  • Interior and Exterior Patrol
  • Medical Emergency Response
  • Effective Working Relationships
  • Coordination
  • Security Operations Experience
  • First Aid and CPR Certified
  • Weapons
  • Speaking
  • Active Listening
  • Safety and Security
  • Report Writing
  • Collaborate with Law Enforcement
  • Attentive and Observant
  • Judgment and Decision-Making
  • Firearms Expertise

Timeline

CHOCTAW TRIBAL SECURITY OFFICER

CHOCTAW NATION
09.2019 - Current

Shift Lead Supervisor

WEBCOAT
03.2017 - 07.2019

Independent Contractor

STEPHENS DELIVERY
08.2007 - 01.2017

STOCK MANAGER

WALGREENS
01.2004 - 01.2007

Associate of Science - PRE-MED

Eastern Oklahoma State College

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