Cody Travis
Orlando,FL
Summary
Passionate about fixing problems and finding creative solutions on the fly. Skilled in troubleshooting hardware and software issues, supporting basic network connectivity, assembling components, and providing overall support in a SOHO setting. Excellent in a fast-paced environment and performs well under pressure. I'm always eager to learn and working towards strengthening and broadening my skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender and Bar Lead
Outback Steakhouse
Orlando
01.2017 - Current
- Placed in the lead most bartender position, trained new employees while maintaining region leading sales.
- Increased overall cleanliness while also providing excellent customer service.
- Top of my field in overall customer satisfaction and scores while also having the least amount of cost for the restaurant.
IT Manager
Creative Builders Group
Lake Worth, Florida
06.2015 - 12.2017
- Oversaw IT projects, from planning to implementation, while delivering on time.
- Managed day-to-day IT operations in a SOHO setting, troubleshooting issues, and providing technical support.
- Implemented and managed security measures to protect systems and manage data.
- Kept abreast of the latest IT trends and technologies to ensure the best performance to relevant parts of the network.
- Managed IT budgets, allocated resources effectively, and sourced hardware.
Education
Associate of Arts - Computer Science
Valencia College
Orlando, FL08-2024
Skills
- Proficient in operating systems
- Experience with broad range of technology
- Familiarity with data privacy and security protocols in SOHO settings
- Excellent interpersonal and communication skills
- Organizational skills and attention to detail
- Poised under pressure
- Experienced in most restaurant positions
- Fun and energetic
- Basic networking and IT troubleshooting
- Customer service skills
- Problem solving and critical thinking
- Customer service
- Strong multitasking
- Highly reliable
- IT support services
- IT security awareness
- IT strategy and planning
- IT customer service
- IT service desk
Certification
- Google IT Support Certificate | September 2020 | Google Coursera
- CompTIA A+ Core 1 Certificate | April 2025 | CompTIA
Timeline
Bartender and Bar Lead
Outback Steakhouse
01.2017 - Current
IT Manager
Creative Builders Group
06.2015 - 12.2017
Associate of Arts - Computer Science
Valencia College