LEONARDO CHRISTOPHER CORONADO
Darien,IL
Summary
Motivated and career-driven professional with a strong foundation in IT Technology, seeking to contribute to a dynamic and forward-thinking organization. A proven team player who thrives in collaborative environments, I bring a proactive attitude and a commitment to continuous growth. Eager to learn and adapt in fast-paced settings, I am dedicated to leveraging my technical proficiency and interpersonal skills to support team success and drive innovation.
Overview
7
7
years of professional experience
Work History
Assistant IT Director
Nazareth Academy
LaGrange Park, IL
08.2024 - 05.2025
- Oversee the installation and maintenance of audio-visual equipment for school events, ensuring high-quality sound and presentation capabilities for assemblies, performances, and conferences.
- Manage the IT budget, including procurement of technology resources, software licenses, and maintenance contracts, achieving cost savings through strategic vendor negotiations and efficient resource allocation.
- Collaborate with faculty and administration to plan and execute technology-related events, including workshops and training sessions, enhancing staff proficiency in educational technology.
- Provide expertise in integrating emerging technologies into the curriculum, facilitating professional development sessions to educate staff on best practices and innovative tools.
- Assist in the management of the school’s IT infrastructure, including network security, data management, and technical support, ensuring a reliable and secure learning environment for students and faculty.
- Developed and implemented training programs for teachers and students on the effective use of technology use of technology in the classroom, resulting in improved user satisfaction and increased technology adoption.
- Collaborated closely with school administration, teachers, and external vendors to identify technology needs and implement solutions that align with the school’s educational goals.
- Led technology projects from inception to completion, including system upgrades and rollout of new software, ensuring minimal disruption to academic activities.
- Led IT project management initiatives, enhancing technology integration across academic programs.
- Developed strategic IT policies, ensuring compliance with data security regulations and best practices.
- Implemented network upgrades, improving system reliability and user experience for faculty and students.
- Coordinated technology training sessions for staff, increasing proficiency in new systems and tools.
- Analyzed IT infrastructure needs, proposing solutions that align with organizational goals and budget constraints.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and reduce operational costs.
- Evaluated emerging technologies, recommending innovative solutions to support educational objectives at Nazareth Academy.
- Developed comprehensive disaster recovery plans to minimize potential risks and ensure business continuity in case of emergencies.
Technology Coordinator
Chicago Public School
Chicago, IL
02.2024 - 06.2024
- Oversaw the installation, maintenance, and repair of hardware and software systems used in the school, including computers, printers, audiovisual equipment, and networking devices.
- Developed and implemented technology policies and procedures to ensure efficient and secure use of technology resources by students, teachers, and staff.
- Provided technical support and training to school staff on how to use various technology tools and applications effectively in the classroom.
- Collaborated with teachers and administrators to integrate technology into the curriculum and support instructional activities.
- Evaluated and recommended modern technology solutions and upgrades to enhance the school's technology capabilities.
- Monitored and managed the school's technology budget, including purchasing equipment and software licenses within allocated resources.
- Ensured compliance with relevant data protection and cybersecurity regulations to safeguard student and staff information.
- Troubleshooted technical issues and coordinated with external vendors for support when necessary.
- Coordinated technology integration across classrooms, enhancing digital learning experiences for students.
- Developed and implemented training programs for staff on new educational technologies and software.
Desktop Support Specialist, Network Administrator
Tranzact Technologies
Elmhurst, IL
04.2022 - 12.2023
- Daily maintenance on servers and removing data tapes from Backups
- Conferred with staff and other users to establish requirements for new systems or modifications.
- Prepared evaluations of software or hardware, and recommended improvements or upgrades.
- Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Maintained records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Developed training materials and procedures and trained users as to the proper use of hardware or software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Designed and implemented the Intune solution for a medium-sized corporate organization, successfully managing and securing over 500 devices across multiple platforms.
- Developed and executed migration strategies to seamlessly transition from legacy Mobile Device Management (MDM) solutions to Intune, resulting in improved device management and enhanced security.
- Created and enforced device compliance policies using Intune, ensuring adherence to organizational standards and regulatory requirements.
- Conducted troubleshooting and provided technical support to end-users, resolving device configuration issues and optimizing user experience with Intune.
- Collaborated with cross-functional teams to implement Intune integrations with other Microsoft 365 services, such as Azure Active Directory and Microsoft Endpoint Manager, to streamline device management and enhance productivity.
- Proficient in using ticketing systems(footprint, Starpay) to manage customer inquiries and issues.
- Effective communication skills, both written and verbal, with the ability to effectively interact with customers and colleagues.
- Excellent problem-solving abilities, enabling quick and accurate resolution of customer concerns.
- Detail-oriented and organized, ensuring comprehensive tracking and documentation of customer interactions and ticket history.
- Customer-focused mindset, prioritizing customer satisfaction and building positive relationships.
Computer User Support Specialist, Senior Lab Aide
College of DuPage
Glen Ellyn, IL
05.2018 - 03.2022
- Developed training materials and procedures and trained users in the proper use of hardware or software.
- Maintained records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Oversaw the daily performance of computer systems.
- Answered user inquiries regarding computer software or hardware operations to resolve problems.
Education
Bachelor of Science - Computer Science
Lewis University
Romeoville, IL12.2023
Associate of Science - Computer Hardware And Software
College of DuPage
Glen Ellyn, IL05.2022
Skills
- Professional certifications
- C coding expertise
- Cisco networking certification
- Proficient in operating systems
- Operating systems expertise
- Professional networking
- Configuration and troubleshooting of LAN, WAN, Cloud, Wireless systems, Intune, OneDrive
- PROGRAMMING LANGUAGES:
- IT infrastructure management
- IT asset management
- Information technology compliance
- IT budgeting
- C, C, C#, Java, VBNet, PHP, Python, Ruby, SQL, JavaScript, and Assembly
- DATA SCIENCE AND STORAGE:
- MySQL, SQL Server
- CONTENT CREATION TOOLS:
- Adobe Photoshop, Adobe Illustrator, Microsoft Office
- HARDWARE/SYSTEMS:
- PC, Cloud, Virtualization, NAS, SAN, Backup, Disaster Recovery, Networking appliances (Cisco, Juniper, Palo Alto, Sonicwall, Netgear, Fortinet), VPN
- Disaster recovery
- Cybersecurity management
- IT technical support
- IT infrastructure proficiency
- Database management
- Cloud computing
- Information security oversight
Affiliations
- Member, Sci-fi club, 2018 – 2022
- College of DuPage, Glen Ellyn IL
- Public Relations Officer, 2020-2022
- Treasurer, 2018-2020
LANGUAGE SKILLS
Semi-Fluent in Spanish
Timeline
Assistant IT Director
Nazareth Academy
08.2024 - 05.2025
Technology Coordinator
Chicago Public School
02.2024 - 06.2024
Desktop Support Specialist, Network Administrator
Tranzact Technologies
04.2022 - 12.2023
Computer User Support Specialist, Senior Lab Aide
College of DuPage
05.2018 - 03.2022
Bachelor of Science - Computer Science
Lewis University
Associate of Science - Computer Hardware And Software
College of DuPage