Developed strong administrative and customer service skills in busy front office environment. Skilled in managing phone systems, scheduling, and maintaining welcoming atmosphere for clients and staff. Looking to transition into new field where these skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Assistant
FOCUS MULTI SERVICE
4563 S OBT ORLANDO,FL 32839
01.2024 - Current
Assisted in managing front desk operations and ensuring timely response to inquiries.
Coordinated scheduling and appointment management for staff and clients.
Maintained accurate records of visitor logs and office communications.
Supported administrative tasks, including filing, data entry, and document preparation.
Provided excellent customer service by addressing client needs and concerns promptly.
Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
EVS
Franciscan Alliance Hospital
Lafayette, IN
04.2023 - 10.2023
Maintained cleanliness and sanitation standards in patient care areas.
Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
Disposed of hazardous materials following safety protocols and regulations.
Collaborated with healthcare staff to ensure timely completion of housekeeping tasks.
Assembly Line Worker
Heatland Automotive
Lafayette, IN
03.2023 - 04.2023
Developed strategies to enhance catering and retail food service revenue and productivity goals.
Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
Education
Level 6 - English
Orange Technical College
2900 W Oak Ridge Rd 32809
12-2025
Bachelor of Professional Studies - PHLEBOTONY TECH
ALLIEN QUALITY HEALTH
ORLANDO, FL
06-2024
High School Diploma - SECRETARY
UNIVERSITE D'HAITI
PORT-AU-PRINCE HAITI
12-1999
Skills
Fluent in French
Professional certifications
Customer service support
Effective appointment organization
Document organization
Certification
2024-01 – 2024-04 Phlebotomy Certificate Quality Allied Health Institute - 6220 South Orange Blossom Trail S.600
1999-01 - 1999-05 CENTRE DE RECHERCHE DES DONNEES
2022-05 - 2022-05 Certificate: Alzheimer's & Related Dementia, HIPAA MARLENE'S TRAINING CENTER - W OAKLAND PARK BLVD STE 105 OAKLAND PARK, FL
2022-05 - 2022-05 Certificate: Assisting With Self- Administered Medication & Prevention Medical HEALTH AIDE, S TRAINING CENTER - W OAKLAND PARK BLVD STE 105 OAKLAND PARK, FL ASSISTING WITH SELF-ADMINISTERED MEDICATION & PREVENTION OF MEDICAL ERRORS
2022-05 - 2022-05 ,HIV/AIDS/OSHA: HIV/AIDS/OSHA BBP INFECTION CONTROL MARLENE'S TRAINING CENTER - W OAKLAND PARK BLVD STE 105 OAKLAND PARK, FL BBP INFECTION CONTROL
2022-05 - 2022-06 Certificate : HOME HEALTH AIDE TRAINING PROGRAM MARLENE'S TRAINING CENTER - 2701 W OAKLAND PARK BLVD STE 105 OAKLAND PARK, FL
Timeline
Front Office Assistant
FOCUS MULTI SERVICE
01.2024 - Current
EVS
Franciscan Alliance Hospital
04.2023 - 10.2023
Assembly Line Worker
Heatland Automotive
03.2023 - 04.2023
Level 6 - English
Orange Technical College
Bachelor of Professional Studies - PHLEBOTONY TECH