Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cody Ward

Swanton,OH

Summary

Tier 1 automotive customer service professional with a back bone in transportation and logistics leading the way to a near decade in the industry. Always looking to add to the ever evolving processes it takes to ensure successful shipments are timely, safe, and meet the destination with expected quality. Leadership skills that enable success beyond expectation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Transportation Customer Service

Clarios LLC
09.2015 - 02.2024

The main link from supplier to customer (FORD) with 100% guarantee of material readiness and timely shipments with zero discrepancy resulting 100% of customer satisfaction.

  • Utilizing customer portals to determine shortages, pilot, launch parts, and critical & JIT shipments.
  • Analyzing mostly traditional EDI and in some cases XML format EDI to be used in scheduling daily and forecasted plant needs.
  • Heavily assisting in Launch program for FORD by creating and closely following new ECO's from beginning to end to ensure PPAP approval.
  • Assisting in Procurement of new carriers to be utilized in already established shipping lanes or new lanes. (i.e.. closing)
  • Tracking and creating processes for dunnage returns, housing of dunnage, repairing of dunnage, and ordering dunnage to ensure 100% fleet readiness.

Inventory Manager

Von Arden (Contract Position)
01.2015 - 09.2015

Built from the ground up the "Spare Parts" program to be utilized in connection with First Solar's "Partical Target" which consisted of high impact parts from Germany specifically designed for the target machine.

  • Evaluation of needs over a 3 month period which lead to the standard minimal parts on hand expected.
  • Using POH metric, I was able to build an off site inventory with a safety stock with continual flow of parts with little to no down time from Germany to the US.
  • Inventoried over 130 sku's to support the program.
  • Closely monitoring and reporting cost between First Solar, and Germany by keeping a tight and accurate record of Inventory value, part cost, transportation cost, taxes, nafta (when applicable), and currency conversion.


Education

High School Diploma -

Dekalb High School
Waterloo, IN
05.2009

Skills

  • Procurement
  • JIT, Drop and Hook, Power Only
  • Customer Service
  • Material Follow Up
  • Route Design
  • Dunnage Route Follow Up
  • Excel and Microsoft Office
  • Communication (Over Communicator)
  • Skilled Direct Link to Driver Satisfaction
  • Seasoned Leader in the Transportation Industry

Accomplishments

2023 Global Impact Award Winner: Toledo Strike Response - President's Choice. Highest honor a Clarios Employee can receive.

Certification

Previous AIAG Hazmat Certified - IATA, Rail, Maritime, DOT.

Timeline

Lead Transportation Customer Service

Clarios LLC
09.2015 - 02.2024

Inventory Manager

Von Arden (Contract Position)
01.2015 - 09.2015

High School Diploma -

Dekalb High School
Cody Ward