Cody Watkins
Atlanta,GA
Summary
Knowledgeable General , Operations , and Sales Manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
General Manager
Red Pepper Taqueria
Buckhead, GA
08.2023 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Territory Sales Trainer
Homecraftinc
Greater Atlanta Area , GA
01.2023 - 10.2024
- Developed and implemented sales training programs to educate new hires on product knowledge and customer service.
- Conducted one-on-one coaching sessions with sales representatives to improve their performance.
- Collaborated with management team to create strategies for increasing sales productivity within the territory.
- Assessed current sales techniques and developed innovative approaches for enhancing customer relations.
- Delivered presentations at various trade shows to promote company products and services within the region.
- Developed performance metrics based on individual territories' needs and established benchmarks for measuring success against those metrics.
Business Development Manager
Integrity Solutions
Braselton, GA
06.2022 - 04.2024
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
- Collaborated with marketing team members to design promotional materials.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Operations Manager
LA Fitness
Greater Atlanta Area , GA
01.2020 - 03.2022
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
Skills
- Branding
- Expense Control
- P&L Management
- Workflow Planning
- Staff Supervision
- Business Development
- Contract Negotiations
- Operations Oversight
- Business Administration
- Employee Development
- Sales Planning and Implementation
- Training and Mentoring
Timeline
General Manager
Red Pepper Taqueria
08.2023 - Current
Territory Sales Trainer
Homecraftinc
01.2023 - 10.2024
Business Development Manager
Integrity Solutions
06.2022 - 04.2024
Operations Manager
LA Fitness
01.2020 - 03.2022
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