Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 23 years in the field. Maintained inventory and reconciled variances by conducting regular physical counts.
Overview
27
27
years of professional experience
Work History
Area Director
Apple Texas Restaurant Group
03.1998 - 12.2021
Oversee the East Texas Region for franchisee of Applebee’s Grill and Bar
Responsible for all aspects of the restaurants, including operations, field HR, field training, and facilities maintenance
Support 2 TGMs, 5 GMs, more than 20 salaried managers, and more than 250 hourly associates
Held previous positions of TGM, GM, and manager with Apple Texas and Dine Brands Global
Proficient in Excel, Powerpoint, Outlook, and Word Applications
Successfully opened six new locations in the Dallas and Austin markets
Took on additional responsibilities outside of ops for company which included various ROSNet admin duties, IT projects, menu design projects, food/bar cost depletion specs
Developed more than 20 leaders from hourly associates to salaried managers, general managers, training general managers, area directors, and various operations support positions at the home office
Manager
Benz & Klumb / Ace
01.1995 - 02.1998
Responsible for managing all aspects of the operation – cashiers, lumber yard, equipment
rentals, lawn/garden, and inventory
2
Reported directly to the owner and oversaw 12 hourly employees
Implemented an entirely new inventory tracking system and trained all employees on this system
Area Director of Operations at Obsidian Group Inc o/a Chuck's Roadhouse, Crabby Joe'sArea Director of Operations at Obsidian Group Inc o/a Chuck's Roadhouse, Crabby Joe's