Cody Sawyer
Woodland Park
Summary
Highly motivated and dynamic professional with extensive expertise in customer service, the automotive industry, and diverse fields. Exhibiting a poised and personable demeanor, consistently demonstrate unwavering dedication within team-oriented environments. Acknowledged for exceptional aptitude in fostering strong customer relations, driven by a strong work ethic and a welcoming disposition.
Overview
6
6
years of professional experience
2
2
Certification
Work History
ASE Certified Technician
South Colorado Springs Nissan
02.2024 - Current
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Technician
Volkswagen Of Kirkland
06.2020 - 10.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Lot Tech
Porsche Of Colorado Springs
02.2019 - 08.2019
- Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
- Contributed to overall dealership success through diligent work ethic and strong collaboration with sales team members.
- Managed inventory documentation, keeping accurate records of vehicle movements and transfers within the dealership network.
- Developed strong rapport with clients and coworkers alike, fostering an atmosphere of teamwork and collaboration within the dealership environment.
Car Wash Tech / Valet
Lexus Of Colorado Springs
04.2018 - 11.2018
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Supervisor
Starbucks
11.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Regional Flight Attendant
Mesa Airlines
05.2021 - 11.2021
- Enhanced passenger satisfaction by providing exceptional inflight service and addressing individual needs.
- Provided assistance during turbulence events by calming anxious passengers and ensuring they were properly secured in their seats.
- Improved passenger loyalty through personalized attention, anticipating needs and exceeding expectations throughout each flight.
- Played an integral role in the successful execution of various promotional events and special services for passengers, further enhancing their overall travel experience.
Education
Associate of Science - Business
Shoreline Community College
Seattle, WA01.2020
High School Diploma -
Woodland Park High School
Woodland Park, CO2018
Skills
- Strong work ethic
- Detail-oriented and accurate
- Good communication skills
- Computer proficient
- Quick learner
- Inventory control
- Customer service
- Airline Operations
- Auto and Engine Repair
- System Troubleshooting
- Staff Management
Certification
- ASE Certified
- FAA Certified Flight Attendant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ASE Certified Technician
South Colorado Springs Nissan
02.2024 - Current
Supervisor
Starbucks
11.2021 - 05.2023
Regional Flight Attendant
Mesa Airlines
05.2021 - 11.2021
Technician
Volkswagen Of Kirkland
06.2020 - 10.2020
Lot Tech
Porsche Of Colorado Springs
02.2019 - 08.2019
Car Wash Tech / Valet
Lexus Of Colorado Springs
04.2018 - 11.2018
Associate of Science - Business
Shoreline Community College
High School Diploma -
Woodland Park High School
- ASE Certified
- FAA Certified Flight Attendant
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