Coeleen Gruen
Minneapolis
Summary
Enthusiastic barista skilled in cash handling and time management. Proven ability to train new staff and maintain cleanliness, contributing to a positive team environment and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Barista
Caribou Coffee
Minneapolis, MN
06.2023 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and grinders to ensure consistent product quality.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new staff on beverage preparation techniques and customer interaction protocols.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Monitored inventory levels, restocking supplies as needed to maintain operational flow.
- Implemented upselling techniques, increasing average transaction value through effective product recommendations.
Education
Bachelor of Science - Elementary Education
University of Minnesota
Minneapolis, MN05-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Exceptional customer service
- Cleanliness
- POS systems
Timeline
Barista
Caribou Coffee
06.2023 - Current
Bachelor of Science - Elementary Education
University of Minnesota