Cohen Wood
Tooele
Summary
Experienced Employee Trainer skilled in designing and implementing impactful training programs. Enhanced employee skills and improved retention rates through effective communication and interactive learning experiences. Contributed to increased organizational performance by developing engaging content and providing constructive feedback.
Overview
2
2
years of professional experience
Work History
Employee Trainer
McDonald's
Tooele
11.2025 - Current
- Developed and delivered training programs for new employees at a global fast-food leader.
- Facilitated hands-on sessions to enhance team members' customer service skills.
- Created training materials aligned with company policies and procedures for staff use.
- Developed engaging content for social media platforms and company website.
- Coordinated internal and external communications to ensure message consistency.
Employee
Brite cleaning
Tooele
05.2024 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Engaged customers to understand their needs and recommend appropriate products.
- Scheduled appointments with clients to ensure timely service delivery.
- Processed transactions accurately using point-of-sale systems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Engaged customers through direct door-to-door interactions promoting products.
- Cleaned residential and commercial windows using ladders and squeegees.
- Cleaned windows using squeegees, scrubbers, and specialized cleaning solutions.
Education
Stansbury High School
Tooele, Utah07-2026
Skills
- Employee training
- Training methodologies
- Instructional design
- Content creation
- Customer service
- Team collaboration
- Problem solving
- Feedback mechanisms
Timeline
Employee Trainer
McDonald's
11.2025 - Current
Employee
Brite cleaning
05.2024 - 01.2026
Stansbury High School