Colbi Hill
College Station,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representive & Waitress
Leona Drugstore
07.2021 - 02.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Cashier
Laceys Grocery
07.2019 - 12.2020
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Blinn Junior College
College Station07.2022
Skills
- Food Safety
- Food Handlers License
- Excellent verbal communication skills
- Ability to work well with others
- Ability to work well under pressure
- Efficient customer service expert
Excellent communication skills
Working as a server and retail associate requires an expertise when it comes to establishing a connection between the customer and employee.
Timeline
Customer Service Representive & Waitress
Leona Drugstore
07.2021 - 02.2022
Cashier
Laceys Grocery
07.2019 - 12.2020
High School Diploma -
Blinn Junior College
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