Colby Alvarado
Mohrsville,Pennsylvania
Summary
A dedicated young pilot looking to advance himself in the ever growing airline industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesperson
Volkswagen of Reading
Leesport, Pennsylvania
02.2023 - Current
- Assisted customers in selecting a vehicle by answering questions and offering information on features, benefits, and warranties.
- Provided excellent customer service throughout all stages of the buying process from initial contact to delivery of vehicle.
- Maintained knowledge of current sales and promotions, policies regarding payment, trade-in allowances, warranties.
- Maintained up-to-date database of sales contacts and customer information.
Salesperson
Fred Beans Ford of Boyertown
Boyertown, Pennsylvania
10.2021 - 02.2023
- Conducted market research to identify industry trends and customer needs.
- Provided personalized service to build relationships with customers.
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
- Educated customers about sales processes, warranty requirements and service standards.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
BDC Representative
Autoride of Reading
Reading, Pennsylvania
06.2021 - 10.2021
- Provided accurate information to customers on products and services offered.
- Followed up with customers after the sale to ensure their satisfaction with the product or service purchased.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
- Scheduled follow-up appointments for customers when necessary.
- Maintained electronic customer database to round up repeat business.
Dock Worker
Amazon Warehouse
Hamburg, Pennsylvania
11.2020 - 06.2021
- Operated in multiple areas of the warehouse to assist company needs.
- Worked as an Learning Ambassador where I trained new hires for the new role
- Participated in company training programs to learn new skills and promote workplace safety.
- Palletized boxes to increase movement and shipment efficiency.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Education
Fast Track Student -
Fly Gateway
Allentown, PAHigh School Diploma -
Schuylkill Valley High School
Leesport, PASkills
- Leadership Skills
- Communication Skills
- Customer Service
- Able to plan, think and act strategically
- Teamwork and collaborative skills
Certification
- Private Pilot ASEL 10/24/2023
Timeline
Salesperson
Volkswagen of Reading
02.2023 - Current
Salesperson
Fred Beans Ford of Boyertown
10.2021 - 02.2023
BDC Representative
Autoride of Reading
06.2021 - 10.2021
Dock Worker
Amazon Warehouse
11.2020 - 06.2021
Fast Track Student -
Fly Gateway
High School Diploma -
Schuylkill Valley High School