Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Colby Alvarado

Mohrsville,Pennsylvania

Summary

A dedicated young pilot looking to advance himself in the ever growing airline industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesperson

Volkswagen of Reading
Leesport, Pennsylvania
02.2023 - Current
  • Assisted customers in selecting a vehicle by answering questions and offering information on features, benefits, and warranties.
  • Provided excellent customer service throughout all stages of the buying process from initial contact to delivery of vehicle.
  • Maintained knowledge of current sales and promotions, policies regarding payment, trade-in allowances, warranties.
  • Maintained up-to-date database of sales contacts and customer information.

Salesperson

Fred Beans Ford of Boyertown
Boyertown, Pennsylvania
10.2021 - 02.2023
  • Conducted market research to identify industry trends and customer needs.
  • Provided personalized service to build relationships with customers.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.

BDC Representative

Autoride of Reading
Reading, Pennsylvania
06.2021 - 10.2021
  • Provided accurate information to customers on products and services offered.
  • Followed up with customers after the sale to ensure their satisfaction with the product or service purchased.
  • Processed incoming calls, emails, and web chat requests promptly and professionally.
  • Scheduled follow-up appointments for customers when necessary.
  • Maintained electronic customer database to round up repeat business.

Dock Worker

Amazon Warehouse
Hamburg, Pennsylvania
11.2020 - 06.2021
  • Operated in multiple areas of the warehouse to assist company needs.
  • Worked as an Learning Ambassador where I trained new hires for the new role
  • Participated in company training programs to learn new skills and promote workplace safety.
  • Palletized boxes to increase movement and shipment efficiency.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Education

Fast Track Student -

Fly Gateway
Allentown, PA

High School Diploma -

Schuylkill Valley High School
Leesport, PA

Skills

  • Leadership Skills
  • Communication Skills
  • Customer Service
  • Able to plan, think and act strategically
  • Teamwork and collaborative skills

Certification

  • Private Pilot ASEL 10/24/2023

Timeline

Salesperson

Volkswagen of Reading
02.2023 - Current

Salesperson

Fred Beans Ford of Boyertown
10.2021 - 02.2023

BDC Representative

Autoride of Reading
06.2021 - 10.2021

Dock Worker

Amazon Warehouse
11.2020 - 06.2021

Fast Track Student -

Fly Gateway

High School Diploma -

Schuylkill Valley High School
Colby Alvarado